Senior Threat Operations Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Corporate Overview

Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity. Protection Starts with People.

Sr Threat Operations Manager

It's fun to work at a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Proofpoint is looking for a Sr Manager of Threat Operations US to join the Sr Threat Operations Team.  

We are a tight-knit team, focused on working on developing detection for Email borne CyberSecurity threats such as Phishing, Email Fraud (BEC), Spam, etc  and troubleshooting False Positives within a fast moving, high-growth security company, then Proofpoint may be right for you. 

We are looking for a Manager who possesses a solid experience in

• managing CyberSecurity Threat Detection and/or SOC team(s)
• Hands-on experience is a big plus
• Managing a team(s) working with Customer reported FN/FP cases with
• Working on continuously training the existing team on new Detection Technologies and Tools in-house developed as well as an open source
• Working with management of additional Threat Operations teams in a fast paced high pressure 24x7 environment in multiple time zones

Your day-to-day  

• As a leader of the Threat Operations (TOC)  team, you will be working closely with highly talented cross functional teams  
• You will be responsible for overseeing the Teams performance with regards to remediation for customers reported FNs and FPs as well as occasional written communications with the customers and internal stakeholders
• Serve as a leader who owns the Team’s ongoing training on new technologies and tools. 
• Lead the design and architecture for new features and improvements to the existing solution in production. 
• Identify risks and advocate for simplicity of the workflows, tools, technologies used. Design your own if needed!.
• Mentor junior Analysts in the team, recommend suitable technologies/solutions, advocate for best practices . Lead by example!
• You will work with various stakeholders across the company to build a solid platform for Proofpoint. 
• Ensure that customer and production issues are resolved quickly. 
• Maintain a high standard for Threat Operations practices within the team. 
• Being  hands-on  and previous experience in CyberSecurity and or SOC environment is a big plus!

What you bring to the team 

• BS degree or above in Computer Science  or CyberSecurity or relevant field
• 3-5+ years of proven experience in a large scale CyberSecurity (Email Security is best) or SOC environment with 5+ years of managing Threat Detection/SOC teams 
• Strong leadership skills with a proven ability to motivate teams 
• Ability to attract talent and hire great analysts, build collaborative teams 
• Experience growing people and teams and possess a can-do attitude 24x7
• Collaborate well with Product, Customer-facing Organizations, other Detection teams and other cross functional teams. 
• High availability and reliability – follow the sun model
• Knowledge of Linux, Unix, Regular expressions
• Knowledge of a scripting language such as Bash, Python is desirable
• Knowledge of Industry tools standards such as ClamAV, Yara is desirable
• Strong problem-solving skills with entrepreneurial attitude.  
• In-depth understanding of running production service with 24/7 support, monitoring.  
• Excellent communication skills   

Why Proofpoint

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We are a customer-focused and driven-to-win organization with leading-edge products and many exciting reasons to join our team. We believe in hiring the best and the bright