VP, Human Resources – Supply Chain and Logistics and Mail Pharmacy Operations

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary
The VP, Human Resources – Supply Chain & Logistics and Mail Pharmacy Operations will be responsible for partnering with SVP leadership across our Pharmacy and Consumer Wellness business to develop and execute the people strategy for corporate and field-based colleagues.  This role will support over 15,000 colleagues across the country across multiple large facilities and various business units.   

Major Responsibilities

·         Leading a team of Human Resources Business Partners who develop and execute people strategies that address the current and future direction of the business.

·         Partnering with corporate and operations leaders to develop and execute both long- and short-term business plans, providing input to shape the business and HR strategy.

·         Acting as a thought partner, challenging current thinking and modeling creative problem solving to impact business decisions; Studying industry trends and designing business solutions to address short- and long-term trends.

·         Utilizing trend reporting and data, making business recommendations that solve for root cause issues and addressing short- and long-term business solutions; sponsoring new ideas/solutions; taking initiative to improve results

·         Integrating relevant data and information (for example, labor statistics, seasonal data, unique market characteristics, local labor supply, organizational planning), and apply the findings to positively impact the supply chain HR strategy; Utilizing data, identify the HR levers that will improve the impact of organizational capability on business outcomes.

·         Driving talent development strategies to ensure a strong pipeline of enterprise talent across multiple business units or functions.

·         Demonstrating CVS Health Heart at Work Behaviors and developing innovative programs designed to increase colleague engagement and organizational success; Partnering with HR Centers of Excellence (Talent Acquisition, Compensation, etc.) to create and execute engagement and labor relations strategies for the organization.

·         Teaming with business leaders to organize their optimal structure and human capital requirements; Evaluating and adjusting human capital based on business needs in partnership Business Leaders

·         Championing a change capable organization that helps colleagues to thrive in a constantly changing environment; Orchestrating the pace and process of change (i.e. new rollouts, programs, tools, etc.) to ensure delivery of outcomes by helping leaders to clearly articulate critical few behaviors to inspire colleagues and build openness; Assessing commitment and sustainability of change(s) using a variety of methods to gather colleague perspective

Driving awareness and demonstrating behaviors that create a high-performing team culture of wellness and safety for all

Required Qualifications

·         15+ years of strategic Human Resources experience in in the Health Care or Insurance, Retail, Operations or Supply Chain industry

·         8+ years Human Resources leadership experience in managing teams

·         Large-scale, multi-unit complex organizations; supporting executive-level leaders (VP+)

·         Comprehensive HR functional experience, with deep capabilities in organizational design, talent management, workplace culture and values, colleague experience and labor relations and compliance