Strategic Accounts Manager, Industrial Vertical

Sonepar Management Group (SMG) supports our Sonepar brands (i.e. operating companies) in the US through a shared services model. These services include, but are not limited to: human resources, finance, digital enterprise, supply chain, vendor relations, marketing, legal, and communications. The SMG teams enable our brands to do business in their local regions while taking advantage of the scale and collective resources of a global enterprise.

SMG fosters an inclusive and supportive culture. We offer leadership and development programs to help you reach your career goals. Our associates share in our collective achievements, and we firmly believe that Sonepar is “Powered by Difference.” By driving technology and innovation, enabling paths to success, and caring about our people and their families, we have built a workplace where you can build a fulfilling career.

 

 

 

Sonepar USA is seeking a Strategic Accounts Manager, Industrial Vertical, to join our team. In this pivotal role, you will be responsible for identifying, developing, and expanding relationships with industrial customers on a national level. In collaboration with our Operating Companies, you will build a pipeline of accounts with whom you will develop strategies to meet their business needs and grow revenue while acting as a liaison internally to ensure these needs are met.

 

This is a virtually based opportunity, with the successful candidate conveniently located near a major international airport.

 

What You Will Do:

 

Business Development

• Identify, prospect, and acquire qualified national or multi-state industrial customers, focusing on electrical MRO products, value-added services, and solutions.
• Proactively engage to determine customer service/solution and material requirements; influence and develop RFPs to meet these needs; coordinate unified proposals across Operating Companies.
• Communicate our value proposition effectively, negotiate, and attain profitable customer agreements in compliance with company guidelines.
• Onboard and act as the single point of contact for the customer’s ongoing success.

 

Account Management & Sales Excellence

• Establish and maintain strong executive leadership relationships with potential and existing clients, understanding their needs and building trust.
• Regularly communicate with customers, addressing their queries and providing solutions. Handle complaints and issues promptly to maintain customer satisfaction.
• Identify opportunities for upselling and cross-selling.
• Track sales performance, forecast future revenue, and provide regular business updates to leadership.
• Continuously develop knowledge and expertise on the company’s product/services offerings and their associated business value.

 

Collaboration & Partnering

• Collaborate effectively and consistently with Operating Companies in support of the customer and engage with them in strategic planning and joint selling engagements.
• Leverage local market intelligence to prioritize customer prospects and qualify leads.
• Conduct analysis to identify potential new business opportunities, emerging trends, and untapped markets.
• Engage global stakeholders to build strategies to serve the customer around the world.
• Build relationships with key vendors and partners to expand market reach, drive revenue, and deliver value for the customer.
• Coordinate specialist and vendor resources for the benefit of the customer.

 

What You Bring to the Role:

 

• Bachelor’s degree, or equivalent 10+ years of experience in the Industrial market.
• 5+ years