Training Specialist - Revenue Cycle

Job Family:

Business Operations

Travel Required:

Up to 10%

Clearance Required:

None

What You Will Do:

• Assist in maintaining overall quality management and training for department functions.

• Support organizational education and training by ensuring process definition and execution as required by established goals.

• Assist in creating and maintaining policy and procedure and training manuals to support department functions and other assigned areas.

• Build relationships with business leaders and other key stakeholders, establish credibility as effective partner to the business, and leverage internal subject matter experts for task and content analysis

• Develops collaborative relationships with internal departments and external vendors based on client’s needs

• Maintains reports and statistics to support organizational training requirements and defines training goals and quality assurance standards to assist in positive management of personnel within assigned area

• Performs other duties as assigned

• Facilitate and deliver training virtually and in person

• Work with Leaders in the business to determine training gaps.

• Build content and lead training technology platforms

• Ability to interact with vendors to utilize their resources to promote learning within Guidehouse

• Work closely with SMEs, L&D Management team, and instructional designers (IDs) as needed to share knowledge and maintain a well-organized, timely and high-quality work product

• Ensures matters related to client or potential clients are handled in a way that creates positive lasting impressions with high quality, prompt and courteous service by oneself and others

• Takes on other duties as assigned and as needed with a positive and willing attitude

What You Will Need:

• A bachelor’s degree from an accredited university (relevant experience may substitute for formal education).

• Knowledge of principles and methods for curriculum and training design

• 2-4 years of experience creating materials, documents, job aides, and SOP’s

• 2-4 years of experience teaching, training, and instructing individuals and groups in person and remotely

• Experience with public speaking and presentations

• Experience administering post training evaluations

• Ability to manage multiple projects and follow through while exceeding expectations 

• Expert user in Microsoft Office, Excel, Teams, and PowerPoint

What Would Be Nice To Have:

• Project Management experience

• Lean Six Sigma

• Expertise in application of methods and tools used to identify, design, develop, execute, and measure corporate learning solutions

• Strong organizational and time management skills

• Skilled in the use of various techniques and approaches to build relationships at various levels

• Demonstrated ability to align and adapt communication style to fit target audience

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What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protecte