Retail Contingent

general purpose of the position: represent and communicate the kate spade brand and lifestyle to customers through sales competency, product expertise and by providing the highest level of customer service.

essential duties and responsibilities client & service expert:

 

 achieves individual sales goals

 develops strong product knowledge across all categories

 the sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience

 able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book

 

building brand equity:

 understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer

 demonstrate interest and ability to work as part of a team

 

operational excellence:

 execute operational tasks as per company directives

 accurately processes all pos transactions

 adhere to and apply visual directives, ensure that store standards are executed daily

 

physical requirements:

 available to work store schedule, as needed, including evenings and weekends  standing for extended periods of time

 able to safely lift boxes up to 40 pounds

 comfortable climbing ladders

 

skills and abilities required:

 professional selling skills and exceptional interpersonal skills

 prior luxury goods experience preferred

 proactive ability to multi-task and prioritize

 works well in a team environment

 college degree preferred