Senior Cloud Delivery Specialist - Payroll

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About the role

As a  Senior Cloud Delivery Specialist with expertise in SAP Payroll.  We seek a proficient SAP Technical Consultant capable of delivering exceptional results. As a vital member of SAP Enterprise Cloud Services (ECS),  your role will involve contributing to SAP's global strategy by assisting customers in adopting SAP S/4HANA as they progress towards the Intelligent Enterprise.

 

What you'll do

The Cloud Delivery Specialist acts as a trusted technical advisor in the safeguarding and optimization of customer investments into SAP ECS. You will work as a team with Technical Service Managers (TSMs), Customer Delivery Managers (CDMs), and ECS internal service delivery to provide quality services to customers throughout the entire lifecycle. This is a customer-facing role focused on Large and Strategic Customers with expected travel up to 20%.

 

Key tasks

• Utilize extensive knowledge of SAP Integration Suite to advise customers on architecture, solution design, best practices, and manage critical issue resolution, among other responsibilities.
• Demonstrate robust expertise in the Integration domain, emphasizing the cloud/hybrid environment.
• Proficient in Integration Technologies such as SAP ALE, IDocs, RFC, Web Services, REST, oData, SAP Integration Suite, SAP Process Orchestration, SAP AIF, and BTP.
• Execute SaaS Integration, connecting SAP and/or non-SAP cloud applications by leveraging SAP Integration Suite.
• Possess a solid grasp of Enterprise Integration Patterns, Service-Oriented Architecture (SOA), APIs, and Events.
• Embrace a proactive approach towards new and emerging technologies with a positive 'Can Do' attitude.

 

What you’ll bring

• Bachelor’s degree or higher in Computer Science, Engineering, or Information Management.
• Demonstrate advanced proficiency in customer communication and presentations.
• Exhibit high proficiency in the SAP product portfolio, offerings, and industry solutions.
• Display a comprehensive understanding of SAP solutions, including releases and platform interdependencies, particularly in a cloud environment.
• Familiarity with operational aspects (Application or Technical) of SAP solutions in a cloud setting.
• Acquire knowledge of at least one Hyperscale Cloud (AWS, MS Azure, or GCP).
• Willingness to engage in customer-related travel with short notice.
• Expertise in setting up Single-Sign-On (Kerberos and SAML) and SSL/TLS implementation and configuration for Business Objects BI and Data Services.
• Proficient in capacity planning, performance tuning, and troubleshooting for Business Objects BI and Data Services.
• Expertise in scale-up/scale-out for Business Objects, CMS configuration, and tuning.
• Proficiency in configuring and implementing Business Objects Data Services.
• Strong understanding of Business Objects front-end client software, such as Data Services Designer and BI Platform Client Tools.
• Expertise in 3rd party database connectivity with BOBJ and BODS.

 

Work Experience

• Must have SAP Payroll experience.
• Expertise in troubleshooting Payroll environments.
• 8+ years of customer-facing SAP Technical Consulting experience.
• 8+ years of solution design, enterprise architecture, and or SAP implementation.
• Acquire knowledge of at least one Hyperscale Cloud ( AWS, Azure, or GCP). 
• Ability to work independently and take ownership of assigned tasks.
• Excellent oral and written communications, with the ability to effectively interact with all levels of customers and management, both internal and external.
• Display a comprehensive understanding of SAP solutions, including releases and platform interdependencies, particularly in a cloud environment.
• Familiarity with operational aspects (Application or Technical) of SAP solutions in a cloud setting.
• Willingness to engage in customer-related travel with short notice.
• Proficient in ABAP and performance tuning Payroll environments.

 

 

Nice to have:

• SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are plus.
• Experience and certificatio