Outpatient Phlebotomist/PRN/Days/Good Shepherd

Department:

60915 Advocate Good Shepherd Hospital - Lab: Phlebotomy Services

Status:

Part time

Benefits Eligible:

No

Hours Per Week:

0

Schedule Details/Additional Information:

Registry outpatient phlebotomy position, start time varies depending on the needs in the department. This position has direct patient care and is responsible for data entry of MD orders, performing EKG and collecting patient specimens. Preferred candidate has previous customer service experience and puts the patient needs first. This position supports increasing patient volumes as well as PTO requests by other teammates (i.e expectation is to work holiday weeks, summer hours and cover spring break, etc.). Collaboration with inpatient phlebotomy team and cross training with inpatient is required, including working monthly weekend schedule in either inpatient or outpatient, depending on department needs, and covering holidays. Hours in the outpatient department are 0630 to 1800, shifts are typically minimum 4 hours, but preferably 8 hours, starting at 0630 or 0930. Inpatient shifts begin at 0400 and coverage is mostly needed for high volume days. Ideal candidate will have experience drawing newborns, pediatric, and geriatric patients, and enjoy working in a fast-paced environment. Will consider alternate paraprofessionals with phlebotomy experience who are eligible to become certified, such as EMT, Medical Assistants. Students graduating from an accredited phlebotomy program with a documented externship also considered.

Pay Range

$19.80 - $29.70

Major Responsibilities:

• Verifies positive patient identification to ensure patient safety. Assesses patient reactions to specimen procurement.

• Performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol. Obtains medical assistance when judged necessary.

• Obtains specimens according to priority and scheduled draw times. Ensures completion of specimen collection functions according to protocol. Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.

• Performs limited testing under Clinical Laboratory Improvement Amendments (CLIA), 1988 guidelines according to established policies and procedures.

• Answers and screens telephone calls. Assists with inventory and maintains supplies and/or equipment. Provides assistance in support of billing and other business functions.

• Accepts specimens from a variety of internal and external customers. Receives and sorts specimens. Packages and tracks specimens for transport.

• Orders and verifies test requests. Documents appropriate information for quality assurance/improvement according to established protocol. Runs quality control checks. Takes appropriate action to notify providers of stat, critical and other abnormal results as defined by policy and procedure.

• Performs laboratory result entry in the computer system.

• Performs internal and external proficiency testing in the same manner as patient samples. Reviews various pending and management reports. Generates and distributes reports.

• Instructs employees and students in phlebotomy, data entry and specimen processing functions.

• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
   

Licensure, Registration, and/or Certification Required:

• n/a
   

Education Required:

• High school diploma or equivalent
   

Experience Required:

• 1 year phlebotomy experience, preferred
   

Knowledge, Skills & Abilities Required:

• Demonstrates knowledge and experience in phlebotomy or related laboratory function.

• Basic computer skills including experience using computer software applications.

• Keyboarding and typing skills.

• Excellent verbal and written communication skills. Good listening skills.

• Ability to work in a fast paced environment and to handle multiple tasks simultaneously.

• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.
   

Physical Requirements and Working Conditions:

• Operates all equipment necessary to perform the job.

• Frequently lifts up to 10 lb