Forensic Program Director, Rapid DNA

Deployed Services serves as a dedicated strategic partner to government and other customers. We provide a range of professional services, including specialized facilities, customized logistics support, and direct care services. 

We hire individuals who share our commitment to excellence and exceeding customer expectations. Deployed Services offers competitive salaries, comprehensive benefits, and training and development opportunities.  

The Forensic Program Director, Rapid DNA is the company-wide expert for Rapid DNA services and advises and assists with the planning, research, and scientific direction of strategic projects and initiatives for the company as it relates to Rapid DNA. Responsibilities include aligning operational protocols based on scientific research and feasibility, participating in the development of operational policies, procedures, and guidelines for the organization, and assisting with the business development team to support the company’s strategic growth of the program. This role will be directly involved in a wide range of the company’s key business and strategy decisions, be entrusted with sensitive company information, and will interact with senior leaders and external stakeholders on a regular basis.

Essential Functions:

Program Management:

• Oversee the end-to-end delivery of rapid DNA services to clients, ensuring project timelines, budgets, and quality standards are met
• Develop strategic plans to grow and scale the program in line with organizational goals

Client Engagement:

• Serve as the primary point of contact for clients, understanding their needs and customizing DNA services to meet those requirements
• Foster long-term relationships with clients, ensuring satisfaction and identifying opportunities for new business

Technical Oversight:

• Ensure the proper implementation of rapid DNA technology, adhering to industry standards, legal regulations, and ethical practices
• Coordinate with technical teams for setup, training, and maintenance of DNA analysis systems
• Stay abreast of the latest scientific research, technologies, and industry best practices related to Rapid DNA processing

Compliance and Quality Assurance:

• Ensure all DNA-related services comply with federal, state, and international regulations, including privacy and data security laws
• Implement rigorous quality control measures to guarantee the reliability and accuracy of DNA results

Team Leadership:

• Build and lead a team of experts, including scientists, technicians, and consultants, to execute professional services efficiently
• Provide mentorship and training to team members to keep them updated on the latest developments in rapid DNA technologies

Reporting and Analysis:

• Create and present regular reports on program performance, challenges, and opportunities to stakeholders
• Analyze data trends to improve services and drive innovation
• Other duties as assigned  

Knowledge and Skills:

• Experience conducting forensic DNA testing, data analysis, and reporting in an accredited laboratory is preferred
• Exceptional written and verbal communication skills
• Strong public speaking abilities
• Proficiency in collecting forensic samples for DNA testing
• Ability to foster positive customer relationships and provide scientifically sound answers to technical queries
• General understanding of Rapid DNA processing in an operational environment
• Skilled in explaining complex scientific concepts to diverse audiences
• Experience training customers of varying expertise levels
• General knowledge of laboratory health and safety protocols and personal protective equipment
• Understanding of requirements for uploading forensic DNA results to CODIS
• Basic understanding of laboratory Quality Assurance programs
• Must be able to read, speak, and write English
• Deployed Services operates 24 hours/365 days and requires the flexibility to work additional hours, nights, weekends, and holidays

Education and Experience:

• Bachelor's or master's degree in biology, Genetics, Biochemistry, or a related field Advanced degrees or certifications in forensic science or DNA analysis are a plus
• Seven to ten plus years of experience in program management, preferably in biotech, forensic, or healthcare services
• Expertise in rapid DNA technologies, including hands-on experience with DNA profiling equipment
• Knowledge of applicable regula