Become a part of our caring community and help us put health first
 

The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

The Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Receptionist Job Functions:

• Operates a switchboard or multi-line phone and maintains long distance call logs

• Maintains the reception area

• Appointment scheduling

• Verification of insurances

• Collecting patient charges

• Takes and distributes accurate messages

• Greets visitors and determines the nature of their visit

• Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee

• Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.

Benefits
We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k with matching, tuition reimbursement, paid vacation and sick time, paid holidays, work-life balance, growth, a positive culture and much more.

Use your skills to make an impact
 

Required Qualifications

• Experience in a medical office

• Six months to one year of multi phone line experience

• Excellent Customer Service and phone etiquette

• Knowledge of MS Office (Word, Excel, Outlook, Access)

• Must be able to work at the Conviva Care clinic located at: 4522 Fredericksburg Rd, Suite A-14, San Antonio, TX 78201

 

Preferred Qualifications

• Bilingual (English/Spanish)Two years related experience preferred

• Associate degree

• Experience with ECW

• Knowledge of Medical terminology

 

Medical Receptionist Working hours:

• Scheduled 40 hours per week

• Monday to Friday 8AM-5PM

• Schedule may change as per center needs

• This role is considered patient facing and is part of Conviva's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

Alert:

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Additional Information:
This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$38,000 - $45,800