Russian Medical Interpreter

Site: Brigham and Women's Faulkner Hospital, Inc.

 

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community.  We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

 

The Russian Interpreter provides medical interpretation for clinical and non-clinical encounters to enable communication between patients and families who are limited English proficient and/or hearing impaired and clinicians and other hospital staff. Interpretation will be provided in person or by telephone in compliance with National Standards of Practice and Code of Ethics, Brigham and Women’s Faulkner Hospital policies and procedures, and Interpreter Services guidelines to ensure patient safety and access to quality care.

 

Job Summary

Schedule: Per Diem

Responsible for answering requests effectively and promptly for face-to-face or telephone interpretations for all types of encounters throughout the hospital with priority given to emergency and urgent requests.
Interprets and transmits accurately and in understandable terms, complex medical information from medical providers to patients and families, including interpretation and written translation of consent forms, diagnoses, discharge plans, and any other type of patient-related information.  Interprets and transmits accurately and in understandable terms information from patients and families to medical providers.
 Assists patients and families throughout the hospital system professionally and courteously.  Provides this assistance to every patient and family who speak the Interpreter’s language and, if necessary, refers the patient to the appropriate resource.
Serves as a resource to both patients and providers to contribute to successful outcomes.
Maintains an environment that promotes collaborative work relationships and provides assistance to other Interpreter Services personnel as needed.
Accepts and processes requests for interpreter services.  This task may include answering telephones, logging information, contacting interpreters from office files and/or other approved sources, and securing follow-up promptly.
Independently resolves most issues that arise in their daily responsibilities, answers questions about protocols, and makes appropriate referrals without direct supervision.
Maintains complete and accurate records of services rendered for all patient and family encounters.
Performs other related duties as required.
 
Grade: 150

 

Qualifications

• Associate’s degree preferred. High School Diploma or equivalent required.
• Prior training in medical terminology and interpreting skills.
• National Certification preferred.
• Two years of healthcare-related experience in a position of direct patient contact preferred.
• Fluency in English, both written and verbal, and one or more languages.
• Knowledge of culture-specific care

WORKING CONDITIONS: 

• Exposure to a high degree of informative medical technology.
• Fast pace and demanding environment.
• Frequent interruptions and small office settings.

 

Additional Job Details (if applicable)

About Brigham and Women's Faulkner Hospital

Brigham and Women’s Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community.  We place great value on being a diverse, equitable, and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment, and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity