Product Manager, Subscription Growth

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 

Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.

In this position... 

Ford is looking for a Product Leader to drive a portfolio of innovative products and enhancements within the Digital Product space, focused on the core subscription services (SSP) platform, a digital experience available in mobile, web, and in vehicle enabling customers to discover, shop for, and manage vehicle upgrades (e.g., BlueCruise Autonomous Driving). We’re looking for someone who loves to innovate and help us redefine the future of mobility through digital products and services, ultimately changing tens of millions of customers lives through commerce. 

The Product Manager will be responsible for defining strategy, managing a portfolio of products and enhancements, enhancing/creating new customer experiences to drive meaningful improvement in business performance, analyzing data, and coordinating a team of engineers, designers, and product managers to fulfill the vision. The ideal candidate will also be customer-obsessed, will have an ability to operate strategically and tactically, and work independently under time constraints to meet deadlines. This ideal candidate will also have a proven track record in taking on end-to-end ownership and successfully delivering results in an ambiguous and dynamic business environment.

This position is posted as ‘remote’ unless the selected candidates live within 50 Miles of Dearborn, MI or Palo Alto, CA. If so, then it requires a hybrid onsite schedule, with 4 days a week in the office.

What you'll do...

• Collaborate on multi-year product strategy for Ford Motor Company
• Own the strategy for your product area, defining your vision, goals, and investments
• Develop new product pitches and requirements, and translating into high quality product roadmaps
• Engage directly with customers through interviews, surveys, and feedback channels to gather qualitative insights that continually refine and enhance the product.
• Contribute to the business case for new features by analyzing market data and customer value to inform product positioning and strategy.
• Coordinating a large diverse team of engineers, designers, and partner product teams to innovate new and enhance existing products to drive your vision.
• Collaborate with Marketing, Sales, and Communications teams to support the execution of cross-functional product launches, ensuring cohesive messaging and market readiness.
• Managing a diverse roadmap and making tradeoff decisions between investments across multiple years
• Analyzing data and performing sophisticated analytical exercises
• Drive standardization, simplification, and automation of internal processes and product development mechanisms to increase throughput
• Managing weekly, and monthly product/business reporting
• And more

You'll have... 

• Bachelor's degree required
• 5+ years of product management experience 
• Experience delivering features in an agile or scrum environment
• Experience writing user stories to participating in sprint planning and retrospectives
• Experience owning/driving roadmap strategy and definition
• Experience with end-to-end product delivery
• A proven track record of setting and exceeding aggressive goals
• Ability to develop ideas independently and thrive in a fast-paced environment
• Ability to work independently and effectively across internal and external organizations
• This position is posted as ‘remote’ unless the selected candidates live within 50 Miles of Dearborn, MI or Palo Alto, CA. If so, then it requires a hybrid onsite schedule, wit