Senior Accounts Receivable Specialist - New York, NY

Databases are the beating heart of every business in the world.

Cockroach Labs is the team behind CockroachDB, an open source, distributed SQL database. We aim to build infrastructure that keeps pace with the world, so developers can focus on what matters most: building the best products. Join us on our mission to Make Data Easy. Are you ready to aim high and build to last?

About the Role

We are hiring an experienced Senior Accounts Receivable Specialist to help us continue scaling our finance and accounting operations. You have a proven track record of working collaboratively with different business teams and implementing efficient solutions to meet our business needs. You will have the opportunity to be a key contributor to a high growth environment and strengthen your understanding of operational accounting processes. The ideal candidate for this role will develop strong working relationships with cross-functional partners to keep the business ahead of emerging accounting issues.

You Will

• Own entire ‘Invoice-to-Cash’ function of the Q2C sales cycle.
• Onboarding new customers by providing any forms and bank support required to process payment
• Generate invoices for customer orders including both fixed fee and usage based billing
• Perform collections efforts for delinquent customers as well as daily cash applications.
• Analyze A/R aging reports and customer payment trends to identify collection risks.
•  Manage incoming internal and external customer billing and payment inquiries and triage accordingly
• Collaborate across sales, revenue, and finance teams to provide accurate reporting.
• Document and maintain appropriate policies, processes, and internal controls as the company continues to scale.
• Support field work for interim and annual audits, sales tax engagements, and other ad hoc projects as they arise.

The Expectations

In your first 30 days, you will learn all about Cockroach Labs and the team's policies and procedures and systems. We believe that it's essential for you to take this first month to become familiar with our accounting process, technology, and our company.

After 3 months, you'll be integrated into the team and will be a hands-on contributor to the Company's day-to-day operations and month end close procedures, working closely with the Financial Operations Manager.

After 6 months, you will complete the functions of the Senior Accounts Receivable Specialist with limited supervision and will help continuously shape best-in-class processes and procedures as the team continues their pursuit of excellence!

You Have

• A passion for detail and can operate in a fast paced, deadline driven environment
• Experience as a self-starter with outstanding analytical, organizational, and problem-solving skills
• A positive confident attitude and self-motivated team player
• Excellent oral and written communication skills
• 3+ years of experience in the technology or SaaS industries preferred
• Strong knowledge of Excel, including pivot tables and v-lookup formulas
• Bachelor’s degree in accounting, business, or related field
• Familiarity with NetSuite, Salesforce, Avalara, Stripe, Upflow a plus

The Team

Reporting to Laura Auer – Financial Operations Manager

Laura is an experienced operations professional, serving various G&A roles at software startups for the last 15 years. Since 2020 as the third member of the Finance team, Laura has owned and scaled the A/R function at Cockroach Labs. She enjoys connecting systems and building automation which allow small teams to be more efficient. Outside of work, Laura enjoys hiking, gardening, and spending time with her family. She is a native Virginian but has called the NYC area home since 2009. 

Our Benefits

• Competitive health insurance coverage (for you and your dependents!)
• Paid parental leave (with baby bucks)
• Flexible time off 
• Relocation support (as applicable)

Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at accessibility@cockroachlabs.com.

The annual anticipated base salary range for U.S. candidates for this role is USD $74,000 to $98,000, plus commission if a sales role. We set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth com