Category Specialist, Travel Management

Website: https://www.invisible.co/

Blog: https://inv.tech/blog

Overview/Sales Deck: https://docsend.com/salesdeck

Recorded Demo: https://www.youtube.com/demo

Core Values: https://www.notion.so/invisibletech/Invisible-Values

 

Invisible Technologies stands at the forefront of operations innovation. We remove strategic roadblocks for clients, providing solutions to the world’s most complex business problems.

A technology-led managed execution service, our success is driven by our powerful process orchestration platform, which blends the perfect mix of artificial and human intelligence with automation to create extraordinary growth and scale opportunities for clients.

 

Are You a Pioneer of Travel Management?

Do you possess a wealth of knowledge in travel management and a passion for tailoring unique travel experiences? Ready to be the architect of innovative travel solutions? Ascend new heights; it’s time to join Everest.

 

As a Category Specialist in Travel Management at Everest, , you’ll be the beacon of specialized knowledge, meticulously crafting and refining our travel offerings. You'll integrate your unparalleled insights in travel management to fortify our executive support services, delivering a world-class, seamless experience to our clients.

 

About Everest

Everest stands at the forefront of executive support, seamlessly integrating unparalleled human expertise with advanced technology. We are unwavering in our commitment to delivering uniquely tailored and scalable services, enabling our clients to realize their utmost potential and reach their apex of success.

 

The Role:

Your Mission:

• Overall Objective
• Inject profound expertise and category expertise in our travel management offering and spearhead the expansion of offerings.
• Cultivate and impart bespoke travel strategies to elevate our service delivery while creating standardized modular systems we can use repeatedly.
  
  
• Vendor Relations:
• Develop and maintain strong relationships with travel service providers, negotiating contracts and ensuring cost-effective services.
• Collaborate with airlines, hotels, and transportation services to ensure optimum partnerships and arrangements.
  
  
• Data Analysis and Market Research:
• Analyze market trends to determine customer needs, price schedules, and discount rates.
• Leverage data analytics and customer feedback to refine travel offerings continuously.
  
  
• Policy Development:
• Formulate, implement, and refine travel policies, procedures, and standards to ensure operational efficiency and customer satisfaction.
  
  
• Customer Support and Service:
• Address and resolve any issues or disruptions in travel plans promptly and efficiently.
• Provide consultation services to clients on travel-related inquiries and make recommendations based on their preferences and needs.
  
  
• Team Collaboration:
• Work closely with other departments such as operations and client management to align travel offerings with organizational goals and strategies.
• Train and mentor other team members on best practices in travel management.

Requirements:

• Qualifications and Experience:
• A Bachelor’s degree in Tourism, Business, or a related field. A Master’s degree would be a plus.
• A minimum of 5 years of experience in a similar role, with a focus on corporate travel management.
  
  
• Skills:
• Strong negotiation and relationship management skills.
• Proficient in travel management software and platforms.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to interact effectively with clients and vendors.
• High level of attention to detail and organizational skills.
  
  
• Certifications:
• Certified Travel Manager (CTM) or equivalent certification would be advantageous.
  
  
• Other Attributes:
• A high level of professionalism and a customer-centric approach.
• Ability to work independently and as part of a team.
• Willingness to stay u