Traffic Monitoring Supervisor- Florida’s Turnpike Enterprise TMC

Company Description

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At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM Is seeking a Traffic Monitoring Supervisor in Pompano and Ocoee, Florida at the Florida’s Turnpike Enterprise Traffic Management Center (TMC)

Job Description

• Front line leader who is responsible for providing leadership, guidance & direction to control room operations personnel.
• Demonstrated ability to provide vision, leadership, and direction to Control Room personnel.
• Takes lead role in workflow coordination.
• Responsible for the overall quality of staff’s work and oversees projects.
•  Ability to clearly convey thoughts, messages, ideas, or other guidance to other individuals both in writing and verbally and ensure comprehension & understanding. Exceptional communication skills.
• Ability to prepare for and actively participate in after action reviews, Stealth reports, or other communications/debriefings as needed.
• Ability to develop and modify Control Room work schedules based on operational needs & contractual obligations.
• Assist in the routine review and updating of Standard Operating Procedure (SOP) & Standard Operating Guidelines (SOG). 
• Ability to clearly convey expectations & accountabilities to personnel regarding performance and hold periodic reviews to report results.
• Ability to effectively delegate work assignments to personnel for task completion and personal development purposes.
• Demonstrated work ethic & individual integrity above reproach.
• Ability to adapt communications and leadership style based upon the situation and individual(s).
• Decisiveness in decision-making, judgement, and ability to be assertive when required.
• Ability to establish, manage and meet deadlines for multiple tasks simultaneously.
• Demonstrated enthusiasm and positivity towards ones work & assignments. Ability to self-motivate and provide motivation to others to meet deliverables & objectives.
• Takes initiative to better serve operational/ staff/ client needs.    
• Demonstrated strategic planning capabilities and ability to look ahead and predict with some accuracy the needs of the operation or client.
• Demonstrated ability to gain consensus within the Team and remain open-minded to suggestions, feedback, ideas or criticisms.  
• Identify current industry trends or TMC best practices and analyze suitability within Control Room operations for implementation or adaptation.   

Qualifications

Qualifications

MINIMUM REQUIREMENTS:

• HS + 2 or more years prior experience as a Traffic Monitoring Operator or other related experience.
• Previous leadership or supervisory experience.
• Must be able to synthesize information from multiple, diverse, and simultaneous inputs.
• Must pass a state and federal criminal history/security background check; must also successfully complete Florida Department of Transportation fingerprint-based screening. 
• Must pass a pre-employment drug screen.
• Must be able to remain in a stationary position for prolonged periods of time monitoring Intelligent Transportation Systems such CCTV camera displays, meters, law enforcement radio broadcasts, answering/responding to calls and communicating to staff or partner agencies. 
• Constantly operate a computer and other monitoring equipment.

PREFERRED QUALIFICATIONS:

• Associates degree or greater in a relatable discipline; or practical experience in a similar role; 1+ years working in a leadership capacity; experience in traffic management or emergency services. 
• Ability to work calmly and accurately under pressure.
• Effective oral and written communications skills for in-person, radio, and phone conversations.
• Experience in leading, mentoring, and evaluating