Systems Engineer II, Broadcast & Media Solutions (CNN)

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From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

The Systems Engineer is a self-directed expert in designing, building, configuring, automating, maintaining and supporting the movement and transformation of video in a 24x7x365 news and entertainment production environment.

The Systems Engineer translates business requirements into functional requirements and specifications, producing systems that meet business needs through the assembly of existing hardware and software components and the creation of new integrations and automation code. They spare no detail in attention to availability, performance, capacity planning, and security.  They frequently work with: software developers, who focus on code authoring; systems architects, who focus on large scale system relationships; business analysts, who gather business requirements; and vendors, who create many of the components Systems Engineers use. Systems Engineers are expected to produce novel solutions to problems, not merely to execute procedures developed by others.

Role

• Partner with clients, architects, networking and security teams in research, design, commissioning and testing of media solutions
• Incident, Service, Knowledge & Change Management
• Author and publish as-built system blue-prints
• Develop & conduct technology trainings/seminars and demonstrations
• Technology Leadership, Workload/Task Management and Strategic Initiatives
• Travel as-needed for project and events
• Vet systems, applications and tools supporting the entire technology stack
• Design, build, configure, maintain & troubleshoot full-stack complex ecosystems of media systems, including networking, Media Asset Management, AV routing, desktop. storage and virtualization
• Consult and advise customers and peers on media workflows & technology requirements
• Facilitate and elicit requirements gathering
• Tier 3 escalation for localized and enterprise systems, accountable for problem resolution
• Manage vendor relationship and support backlog
• Assist in onboarding and support of SAAS solutions companywide
• Act as a Project Manager Lite for localized projects contained within the department
• Work with Cyber and Content Security teams on security gap remediation
• Create a build of materials for purchasing equipment within budget
• Member of at least one Center of Excellence
• Plan and execute SAT and UAT testing
• Provide coaching/feedback on job duties to new team members
• Facilitate, manage and direct tactical plans for technology change management
• Self directed ownership of project tasks and assignments

Qualifications

• 2-4 years working with specific products in the team's tech stack (Windows, Linux, Broadcast specific equipment such as AVID MediaCentral Newsroom Management (iNews), Avid MediaCentral Command, and various TelePrompters)
• 3+ years experience automating tasks in at least 2 complex scripting languages
• 3+ years experience leading, building & influencing teams
• Strong communication skills, including written/drawn documentation and verbal interactions with customers, vendors and management
• Ability to balance multiple competing demands
• Demonstrated self-starter that can work independently
• Proven excellent analytical thinking skills, esp. in the realm of complex system troubleshooting and translating data to solve problems
• Willing to be on call within a 24x7 production environment
• Work independently with little supervision
• Requirements elicitation and documentation
• Translate complex technology initiatives into verbal/written script that can be understood by a non-technical audience
• Ability to find creative workarounds to problems that do not have immediate resolution

Desirable Skills

• 3+ years experience presenting complicated technical information to operational user groups, peers and executives, tailoring the message for the audience
• Systems Fluency in 5 of the following ar