Clinic Assistant -- Ophthalmology Clinic

Location: Salmon Creek (2525 139th Street – Vancouver, WA 98686)

Hiring range is between $18.60-$22.30 and placement in the range depends on an evaluation of experience.

Full-Time Schedule: Monday through Friday, 7:30a to 4:30p. 

Join the Ophthalmology team at Salmon Creek as a full-time Clinic Assistant (non-clinical) and make a difference behind the scenes in patient care!  The Clinic Assistant assists with incoming calls, vision copays, managing patient flow and communication with the back staff, paperwork, supplies, referrals, and authorizations.  This role is focused on delivering a high level of customer service and providing clerical support to ensure smooth clinic operations.

Key responsibilities:

• Supports team by scheduling appointments from phone calls and during checkouts and recalls

• Assists in providing information for appealed insurance claims

• Responsible for processing urgent referrals

• Offering administrative support for prior authorizations related to prescriptions

• Answer incoming calls and act as primary contact to answer questions from the Patient Service Center

• Processes paperwork for FMLA, ADA, and Workers Compensation for patients.

• Process and address non-clinical errors within EPIC

Key Attributes:

• Positive attitude and strong communication skills

• Work efficiently with multiple priorities

• Works well independently and as part of a team

Requirements:

• High school diploma or equivalent required

• A minimum of 1 year of experience in a healthcare setting required

• EPIC experience preferred

Additional Information: Vancouver Clinic provides care across a wide range of medical decisions.  This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment.  The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas, is an essential function of all positions at the Clinic.

Pay Range:

$18.24 - $25.54

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, along with an employer matching contribution up to 4%. Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE. Contact your Recruiter for full information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Vancouver Clinic is an alcohol and drug-free workplace.  Offers are contingent on successful completion of background screen and immunization requirements.