Licensed Producer - Personal and Commercial Lines

Licensed Producer, Personal & Commercial Lines
Montagno Insurance Agency
Waterbury, CT

Full-time or Part-time | Mon-Thu, 8:30am-4:30pm, Fri 8:30am-4:00 pm | In-Office: Mon, Wed & Fri Salary range $50K – $55K plus commission, commensurate with experience

Montagno Insurance Agency is seeking a Licensed Producer with experience in both Personal and Commercial lines. You will serve as a trusted point of contact for an established book of business while actively pursuing new client relationships to drive organic growth. If you're a skilled communicator who excels at both client service and proactive sales, we want to hear from you.

Licensed Producer, Personal & Commercial Lines Job Qualifications

• Active Property & Casualty License required (Life & Health a plus)
• Minimum 2–3 years of experience in Personal Lines servicing and/or production preferred
• Demonstrated experience in Commercial Lines (quoting, servicing, and/or sales) strongly preferred
• Established book of business or client relationships to bring to the agency is a plus
• Familiarity with agency management systems (e.g., Hawksoft)
• Strong knowledge of Personal and Commercial Lines products, markets, coverages, rating procedures, and underwriting guidelines
• Ability to communicate clearly — verbally and in writing — with clients, carriers, and colleagues, including explaining complex coverage in plain language
• Strong organizational skills with the ability to manage multiple priorities accurately and efficiently
• Ability to generate new business, retain existing accounts, and close sales
• Self-motivated, goal-oriented, and comfortable working in a fast-paced, team environment

Why you should apply:

• Join an agency with over 60 years of roots in the Waterbury community, a name that clients have trusted since 1964
• Thrive in an environment where service is not transactional, it is built on real relationships and long-term trust
• Flexible hybrid work arrangements with opportunities to grow your book of business across Personal and Commercial Lines

Licensed Producer, Personal & Commercial Lines Job Responsibilities

• Serve as the primary service contact for an existing book of Personal and Commercial Lines clients
• Process policy changes, endorsements, renewals, cancellations, and reinstatements accurately and timely
• Respond promptly to client requests via phone, email, and mail; maintain accurate electronic files per agency standards
• Conduct annual coverage reviews; round out accounts where gaps exist and collaborate with CSAs to upgrade coverage as appropriate
• Verify accuracy of policy documents, direct-bill cancellation notices, and audit amounts; take appropriate corrective action
• Assist clients with first reports of claims; coordinate with carriers and follow up through resolution
• Prepare and deliver binders, summaries of insurance, schedules, and renewal proposals; educate clients on payment and cancellation procedures
• Prospect, quote, and sell new Personal and Commercial Lines accounts; pre-qualify prospects, design coverage solutions, and deliver compelling proposals
• Complete and submit applications and related documentation to appropriate markets
• Maintain a client/prospect list and actively seek referrals at every interaction
• Retain assigned accounts at renewal; remarket proactively as needed to ensure profitability for the agency and carrier partners
• Recommend loss control programs to clients where appropriate
• Participate in sales meetings, agency planning sessions, and carrier training
• Stay current on industry trends, produc