PRIMARY ACCOUNTABILITY:

This position provides administrative support and program coordination for assigned programs and grants in the Center for Health Professions Education (CHPE) and the Rural Health Initiative (RHI). This position provides program coordinator support, supports students, and communicates with team members, other departments, internal and external stakeholders, to support programs in meeting their goals.

SPECIFIC RESPONSIBILITIES:

• Implements and monitors the progress of assigned Pathway Programs, assigned grants, and other projects throughout the life cycle.
• Creates systems and processes to create efficiencies in scheduling for student groups, including high school programs, undergraduate programs, and other assigned students.
• Coordinates program marketing development in collaboration with the Marketing Department.
• Creates detailed work plans that identify the sequence of activities needed for successful projects/ programs.
• Develops a timeline for projects/programs completion and ensures assignment of tasks and communication of deadlines.
• Plans programs and schedules events, didactics, clinical shadowing, speakers, and meetings as related to programs/events.  Tracks hours and updates students.
• Ensure that classroom reservation system provides appropriate details for facilities to fulfill responsibilities with regards to refreshments, AV needs, room setup, housekeeping and parking.
• Ensures the development of clear projects/programs objectives and measurement to guide evaluation of success and ongoing learning; creates manuals and other communication and marketing materials.
• Maintains records of the programs activities and creates necessary tracking systems.
• Maintain and update departmental databases and reporting as needed; create dashboards and data displays to report and highlight outcomes; tracks data for all students and gathers required paperwork.
• Communicates and updates key stakeholders and team members on the progress of the projects/programs.
• Attends Student Recruitment events at various schools, serves as point of contact for potential student recruits to assigned programs; schedules interviews, creates schedules, and communicates with student learners.
• Supports communication among team members as well as across various teams.
• Serves as department liaison with other MAHEC departments and divisions.
• Orders office and program supplies and ensures team has supplies for events. 

EDUCATION and/or EXPERIENCE:

• Bachelors and at least one (1) years administrative experience in education, event planning, program coordinator other related work, or any relevant combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid driver’s license issued in the United States required. Must obtain North Carolina-issued driver’s license within 90 days of employment.   

COMPUTER SKILLS:

• Proficiency in all Microsoft applications and database applications required, navigate web based platforms, and the ability to learn new software applications such as Smartsheet and SAM Student Database

COMMUNICATION SKILLS:

• Excellent verbal and written interpersonal communication skills are required.

ADDITIONAL INFORMATION:

• May require early morning, evening and weekend work.

COMPENTENCIES:

• COMMUNICATION – You are comfortable communicating in person, over the phone, and through email, all with a friendly and professional tone.  You prioritize prompt responsiveness, recognizing the important role you play in moving processes forward through communication.  You adapt your communication style depending on the audience, which could include high school students, preceptors, or team members.

• PROBLEM SOLVING – You aren’t afraid to think on your feet and encounter a problem you don’t know how to immediately solve.  You are less concerned with being right and more concerned about connecting with various resources to assist in solving the problem and learning new things along the way.

• DETAIL ORIENTATION – Details matter to you and you develop systems and processes to help you manage a large volume of them.  You envision a process from start to finish and understand all of the details that need to be taken care of in between to keep things running smoothly.  You take pride in owning the details and it brings you joy to be trusted in this regard.

• INITIATIVE – You don’t wait to be told what to do.  Instead, you anticipate needs and look for tasks you can take care of in the present to facilit