Assistant Executive General Manager

Location: Riverbay Corporation (Co-op City) 2049 Bartow Avenue, Bronx NY 10475

 

Essential Job Duties and Responsibilities:

 

• Ensure strict compliance with all Mitchell-Lama rules and guidelines, including income verification processes, waitlist management, and annual income affidavits.
• Assist in preparing and submitting all required reports to state and city agencies (e.g., HCR, HPD, HUD), including monthly general manager reports (GMR), monthly vacancy reports, and annual audited financials.
• Oversee the electronic submission of the annual income affidavits process, ensuring all documentation is submitted accurately and timely.
• Oversee the Mitchell-Lama waitlist entries and coordinate the logistical aspects of move-ins, move-outs, and unit turnovers.
• Ensure the development is always “audit ready” for reviews by government agencies and internal auditors.
• Trains and coaches’ management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis.
• Meets regularly with department heads, building and townhouse associations to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner.
• Assist in the supervision of the following departments: corporate administrative services, automotive services, residential and commercial leasing, parking, and capital construction.
• Supervise the hiring, training, and performance evaluations for administrative staff.
• Assist in managing capital improvement projects, including working with vendors, coordinating bidding processes, and ensuring projects are completed within established budgets and standards.
• Assist the Executive General Manager in the preparation and monitoring of the annual operating and capital budgets.
• Represent the Executive General Manager at meetings with city, state, and federally elected officials.
• Monitor expenditures, review invoices, and ensure all spending aligns with budget projections and HCR's approval requirements for large expenditures.
• Ensure all resident complaints and inquiries are handled in a professional, timely, and diplomatic manner.
• Enforce House Rules and Regulations, the occupancy agreement, and all relevant regulatory programs.
• Attend court proceedings for lease violations or evictions when necessary.
• Ensure understanding and adherence to all Fair Housing/Equal Housing, Section 504, and ADA regulations, including processing requests for reasonable accommodations.
• Attend building and townhouse association and/or board meetings as required.
• Performs other duties as assigned.

Qualifications

The Assistant Executive General Manager (AEGM) will support the Executive General Manager in the overall management, operations, and regulatory compliance of a New York State Mitchell-Lama housing development (approximately 15,372 units on 320 acres). The AEGM will play a critical role in ensuring the property operates efficiently, maintains fiscal soundness, provides a high quality of life for residents/shareholders, and strictly adheres to all New York State Homes and Community Renewal (HCR) and other applicable government regulations.