Operations Supervisor - Transportation (Supply Chain/Logistics)

Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation?
  Do you have a proven ability to supervise processes as well as activities and tasks?
  Do have a demonstrated ability and desire to succeed, grow, learn, and apply new skills?
  Do you a have proven record to motivate, engage, coach, and communicate with team members?
  Do you have a demonstrated ability to drive process improvement and lead change?
  Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. We are seeking a candidate to supervise drivers at one of our locations. 
  The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.
  Position Summary:   Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives.  Supervises most processes directly including people, systems, customer needs, equipment, etc. workforce and equipment scheduling.  Responsible for performance management of direct reports. making corrective action and disciplinary decisions up to written warning level.  Involved in the hiring process and customer meetings as necessary.    

***High-level requirements*** - Previous union experience preferred (Union facility). Strong Transportation leader required. Critical thinker, self-motivated with growth mindset. Overseeing cdl class A drivers and equipment. Preferred DOT regulation knowledge, driver, route, and HOS tracking experience, along with ensuring on-time deliveries. Data auditing, field observation, positive coaching techniques, strong communication and engagement skills. Must oversee payroll, dispatch experience and supervise the cdl drivers/team. Must be a self-starter, interpersonal, professional, and approach as a team player. Time management skills and the ability to foster positive culture and relationships. Team players, with a strong sense of urgency/responsiveness/attention to detail are needed in the ideal fit. The Operations Supervisor provides leadership to leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.

Work Schedule- Monday-Friday Midnight – 9 AM - (flexibility as needed to cover business needs). 

Salary range - $67K- $72k - max 12% performance bonus.
 

Major Responsibilities:    People - Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives - Establish and sustain that performance standards are communicated that are specific and measurable  - Interview hourly associates and provide recommendations for hire  - Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates   - Motivate and engage associates by focusing on team accomplishments and recognition   Operations - Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control  - Conduct team meetings - Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training - Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift   - Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution  - Complete all necessary records and reports in a timely and accurate fashion   Finance - Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.  - Understand the relationship between decision-making and profitability  - Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets   Safety - Ensure day-to-day management and associate activities are aligned with the location safety strategy  - Provide associates with communication, training, feedback, and direction to ensure safe performance  - Ensure compliance with all applicable regulatory agencies and company policies and procedures - Conduct safety observations    Growth / Customer Experience - Understand the location-specific customer goals & objectives and work to meet and exceed