Production Supervisor - Instruments Testing

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Under general direction, the Test and Calibration Supervisor provides leadership to the Test and
Calibration, Receiving Inspection, Board Test, Cells and Fluidics Blocks teams, overseeing the testing of
2,000-2,500 instruments annually. The supervisor ensures that safety, quality, and delivery
commitments are met, improves/maintains key performance measures, and responds quickly when
safety, production flow, and/or quality are being impacted to gain resolution. The Test and Calibration
Supervisor leads by example and ensures adherence to all ISO 9001 requirements and Environmental
Health and Safety programs.

Key Characteristics 

• Embody the mindset that safety is paramount, providing the team with the best training, equipment, and tools to be able to safely perform their jobs in a hazard-free zone.
• Provide leadership to establish a positive, customer driven, team-oriented environment.
• Demonstrated cross-functional collaboration skills.
• Strong problem solving / trouble shooting experience.
• Excellent written and verbal communication skills.
• Adaptability in a fast-paced, changing environment.
• Attention to detail in testing, calibration, and quality documentation.
• Data-driven decision-making using metrics and KPI analysis.

Duties & Responsibilities

The job description is not designed to capture all the employee’s responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time.

1. Team Supervision:

• Participate in the hiring process of new team members.
• Provide onboarding training and ensure constant cross-training of the team. Maintain updated employee training records.
• Participate in coaching, development discussions and review of team members.
• Create a culture of safety, inclusion, engagement, and accountability.
• Make recommendations on disciplinary action to management and participate in the disciplinary action process as necessary.

2. Operations:

• Lead operations in work areas mentioned above, by determining the most efficient utilization of production staff and by maintaining optimal inventory levels in collaboration with the Planning team.
• Lead the daily huddle meetings, communicate work assignments of personnel to cover all phases of production, and ensure daily goals are met. Provide daily operations summaries to the supply chain management team.
• Serve as a working supervisor by learning and performing all testing and calibration procedures to support the team during peak demand and staff absences.
• Review and approve time sheets including requests for time-off.
• Enter, validate/edit, analyze production and quality data using SAP, MES and other systems (usage transactions, production transactions, scrap transactions, quality rework, etc.).
• Monitor Key Performance Indicators (KPIs) and make recommendations to management.
• Collaborate with the Maintenance and Engineering team to ensure that all equipment is in good operating condition, and that equipment calibration and preventive maintenance are completed on time.
• Manage allocation and utilization of testing equipment, calibration tools, and personnel resources to optimize workflow and meet production schedules.
• Make operational decisions regarding work prioritization and resource allocation within defined authority limits, escalating decisions exceeding approval authority to the Production and Engineering Manager.
• Communicate test status, delays, and quality issues to supply chain management, planning and the sales team.
• Participate in GEMBA walks to identify process improvements and safety opportunities on the production floor.
• Support and actively participate in the VPP (Voluntary Protection Program) initiatives and EHS (Environmental Health and Safety) directives to maintain a safe work environment.
• Ensure compliance with ISO 9001, FDA regulations (if applicable), and industry testing standards through accurate record-kee