Position Overview

Job Description Summary
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Vendor Relationship Risk Specialist within PNC’s Third Party Risk Management Supply Chain organization, you will be based in Pittsburgh, PA. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

Key Responsibilities:
• Responsible for assisting the LOB (anticipated LOB to support: C&IB/AMG/Legal Services) in their management and execution of ETPM Program activities for their third party (vendor) relationships and will require the management of a portfolio of various third party engagements.
• Oversee/manage the completion of ETPM required activities (inherent risk assessment, due diligence questionnaires, finding remediation, ongoing monitoring activities to include performance meetings & KPI tracking, etc.).
• Partner and coordinate closely with internal stakeholder areas (i.e. Information Security, Business Resiliency, Compliance, etc.) to facilitate the review of third party service providers. The individual will be required to communicate any identified control deficiencies with internal/external parties.
• Train and advise internal PNC staff (LOB Business Owners) on the third party risk management processes, roles/responsibilities
• Escalate issues (delays, significant gaps, uncooperative parties, etc.) to management as required


Preferred Qualifications:

•Exposure accessing, managing, and mitigating risk.
•Experience with the project management methodologies.
•Ability to utilize tools, techniques and processes for gathering and reporting data.
•Interpersonal skills including communication with relevant stakeholders.

Job Description

• Identifies and manages risks associated with a product or service with the goal of improving vendor performance and compliance with applicable regulations.
• Interfaces with vendors, some of which may be critical, and organizational staff to interpret needs and provide accurate specifications and risk mitigation solutions.
• Leads the review of new and existing contract assignments for compliance with applicable regulations.
• Consults with vendors to remediate risks identified in assessment process. Recommends, initiates and/or drives improvement opportunities.
• Prepares reports and required documents for management review.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures