Legal Systems Administrator

 

Are you looking for a high energy, strategic, and fast-paced position as a Legal Systems Administrator?  Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements.  We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent.  Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  • 20%+ annual employee promotion and transfer rate
  • Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech
  • Onsite 321 Coffee Shop providing free coffee and pastries to employees

 

The Legal Systems Administrator partners with Legal, IT, Security, and cross-functional teams to support, configure, and optimize Legal technology solutions across the organization. This is a hands-on role focused on system administration, workflow support, and integration coordination across the Legal technology ecosystem.

This role contributes to improving efficiency, reducing manual work, increasing data visibility, and supporting compliance across Legal processes, including contract lifecycle management (CLM), matter management, and document management systems. The Legal Technology Analyst supports Legal-side system configuration, troubleshooting, and day-to-day platform operations, while partnering with IT and Security on infrastructure, identity, and enterprise integration standards.

WHAT YOU’LL BE DOING:
•    Administer and support Legal technology platforms (e.g., CLM, matter management, document management), including configuration, role/permission administration and system optimization
•     Build and maintain simple to moderately complex workflow automations using tools such as Power Automate or similar platforms; support more advanced automation initiatives in partnership with senior team members or IT
•    Serve as Legal’s subject matter expert (SME) supporting vendor-led implementations and major enhancements, including requirements definition, solution validation, configuration review, testing/planning oversight, and go-live readiness; support vendor evaluation, negotiations, and implementation with technology vendors on commercial, support/SLA and security-related terms with guidance from IT/Security as needed
•    Coordinate with IT and external vendors to support integrations between Legal systems and enterprise platforms (e.g., CLM, Salesforce, ERP, DocuSign), including testing and issue resolution
•    Troubleshoot system issues, manage incidents, coordinate with vendors, escalate complex problems as needed, and ensure timely resolution of technical problems
•    Support data integrity, reporting, dashboard development, and audit readiness, and compliance requirements within Legal systems (including metadata standards and controls) 
•    Participate in system upgrades, releases, testing cycles (UAT), and change management activities; publish release notes and maintain a repeatable test and deployment approach 
•    Develop and maintain documentation, process maps, configuration standards, and knowledge base materials; establish lightweight governance for changes to templates, workflows, and system configuration
•    Drive adoption through end-user training, office hours, and enablement materials; manage enhancement intake and prioritize work in coordination with Legal leadership and stakeholders

YOU’VE GOT WHAT IT