Customer and Partner Solutions Engineer, gTech

Minimum qualifications:

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  
• 3 years of experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
  
• 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
  
• Experience in technical troubleshooting, and managing internal/external partners or customers.
  

Preferred qualifications:

• Customer-facing experience translating technical concepts and solutions to non-technical and executive audiences.
  
• Knowledge or experience with web technologies.
  
• Ability to collaborate, build consensus, deliver, and drive technical decisions with various sized customer stakeholder groups.
  
• Strong technical leadership, project management, analytical problem-solving, and troubleshooting skills.
  

About the job

At gTech’s Users and Products team (gUP), our mission is to help users get the most out of Google. We represent Google's users and many of our partners globally, sharing insights with the larger Google organization to enable exceptional customer and product experiences.

gUP builds innovative solutions that take user experience and engagement with Google to the next level, supporting users across products, countries, cultures, incomes, and identities. We advocate for users through partnerships with product areas at Google (and some Alphabet businesses), supporting Google’s consumer products ecosystem and enabling numerous launches for Google’s consumer products each year.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

The US base salary range for this full-time position is $118,000-$174,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Help prepare the web ecosystem for major changes Chrome will be making to improve privacy on the web, including the planned third-party cookie deprecation.
  
• Triage questions and reported web breakages from websites that are impacted by third-party cookie deprecation.
  
• Manage cross-functioanl stakeholders and communicate with gTech teams (WECs) to provide consolidated technical and business feedback as well as deliver technical solutions.
  
• Plan for the vendor support phase of Privacy Sandbox, creating playbooks for vendors to answer basic ecosystem questions about preparing for third-party cookie deprecation.