Field Service Representative - N. FL

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The territory for this role includes Orlando, Jacksonville, and the Panhandle regions of Florida. The ideal candidate can reside either in Jacksonville or Tallahassee.

The Field Service Representative (FSR) will conduct sales visits to Tier 1 & Tier 2 customer locations.    Duties include meeting with key contacts (Administrator, Executive Director, Director of Nursing,  Business Office Manager) at group customer locations to reinforce and sell McKesson value prop, facilitate on-boarding and initial customer location ordering , support key sales initiatives as directed by Sales Managers and Tier 2 National  Account Managers, manage utilization and formulary adherence, particularly with customers using a PPD pricing model and support McKesson Brand and other product conversions. FSR will also coordinate with Sales Managers and Tier 2 National Account Manager to capitalize on incremental sales opportunities.   

Key Responsibilities 

•    Execute sales calls on group customer locations as directed by National Accounts team.  
•    Sell and reinforce McKesson value prop that has been sold to the corporate office to the group customer locations. 
•    Support customer on-boarding by making presentations to key people at customer locations during the first 30 days of the customers start date. 
•    Introduce new products to field locations as driven by product conversions and formulary changes directed by the corporate office.  
•    For PPD Customers, educate key personnel at customer locations and influence them to drive lower product utilization and adhere to the product formulary approved by the corporate office.  
•    Determine any customer satisfaction gaps at customer locations and resell value prop as needed. 
•    Sell products to locations as allowed by customer agreement. (equipment, housekeeping products, Specials) 

Minimum Requirements 
2+ years of relevant experience 

Critical Skills 

•    2+ years of account management experience 
•    Must have a valid driver’s license and clear driving record 
•    Ability to travel 3 - 4 days/week 
•    Advanced proficiency with MS Office 

 
Additional Knowledge & Skills 

•    Detail oriented with good problem-solving skills 
•    Good reasoning abilities and sound judgment 
•    Ability to work autonomously 
•    Strong and persuasive communication skills, ability to influence and drive customer behavior to and predetermined objective