Software Application Clerk

NECESSARY MATERIALS FOR APPLICATION: 

-Letter of Introduction  

-Resume  

-Letters of Recommendation- Two (2) current, professional letters (at least one from a direct supervisor, dated within the last 3 years)

 

Software Application Clerk

Job Description

 

Reports To:       Systems Integration (IT) Manager

FLSA Status:   Non-Exempt

School Classification: Classified

Pay Schedule:  Range 1 ($20.46 - $26.40)

Work Schedule: 12 months

Location:  Onsite and Remote Office

 

Position Summary:  Under the direction and supervision of the Systems Integration (IT) Manager, the Software Application Clerk will perform a variety of technology and computer-related duties to assist in the school-wide technological operations. This role involves providing support for applications used in a virtual charter school, assisting students and personnel with their application-related needs, and ensuring the smooth functioning of the educational technology ecosystem. The Software Application Clerk will be responsible for application management, integration, and support. The Software Application Clerk can have a significant impact on the school by ensuring seamless access to educational applications and enhancing the virtual learning experience for students and teachers. They are crucial in customizing sections and sharing data, enabling personalized curriculum and efficient data management. By providing technical support, troubleshooting, and resolving application-related issues, they contribute to the overall efficiency and effectiveness of the school's educational technology ecosystem.

 

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

 

Information Technology

1. Securely organizes and uploads custom data to single-sign-on and rostering applications like Clever, or learning management system applications such as Canvas, and other applications as needed based on learning program needs

2. Collaborates with teachers and administrators to understand and implement specific curriculum requirements

3. Ensures accurate and timely creation of custom rosters for data sharing through Clever and Canvas

4. Documents procedures for application management, assignment, and licensing

 

Data Management and Integration

1. Manages data shared with Clever apps as students, teachers, and administrators place purchase orders (POs) and as needed by other school departments

2. Consolidates student accounts and enables individual access to applications based on student needs

3. Facilitates data integration to enable a unified class view for teachers across three different schools

 

Application Support

1. Provides technical support to users, including troubleshooting and resolving application-related issues

2. Collaborates with teachers, administrators, and IT team members to identify and address system bugs, glitches, or inefficiencies

3. Stays up-to-date on the latest features and functionalities of the supported applications and provides relevant support to end-users using the help desk

 

Other Duties

1. Responds to all school-related written correspondence, phone calls, voicemails, and emails within 24 business hours

2. Refers all formal disciplinary actions involving students and staff to school management, ensuring compliance with the school’s Uniform Complaint Policy and the school’s Uniform Technology Policy; addressing and resolving complaints from students, parents, and staff in a timely manner; and complying with the provisions of California Penal Code Section 11166 (Child Abuse and Neglect Reporting Act)

3. Performs other duties as assigned

QUALIFICATIONS GUIDE

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

Educa