Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.

Job Description

Ares Management’s User Support team is responsible for managing the user-facing computer asset lifecycle.  As a part of this team, the Asset engineer will be responsible for ensuring all technology assets are inventoried, ordered, recorded, deployed, and disposed as needed.  This is a hands-on role, and the individual is expected to have technical capabilities enough to connect equipment properly and perform technical troubleshooting when necessary.

Primary functions and essential responsibilities

• Executes all aspects of the asset lifecycle, included but not limited to:

• Ingestion

• Operation

• RMA

• Loaner

• Decommission

• Hold

• Inventory counts

• Audits

• Ordering, receipt, tagging of hardware

• E-waste scheduling, pickup, and verification

• Forecasting

• Performs hardware deployments and reclamations based on ticketed work in Service Now

• Prepares, and deploys machines to users

• Provides point-support for hardware related issues

• Partners with support team where needed to ensure customer satisfaction

• Reviews reports, validates findings, and makes changes to reflect asset disposition

Qualifications

Education:

• Bachelor’s degree (or advanced) in business administration, Computer Science or related technical field

Experience Required:  

• 1+ year relevant experience

General Requirements:

• Experience with using ticketing systems (ServiceNow preferred)

• Experience with asset management systems & concepts (Oomnitza preferred)

• Familiarity with computer, monitor, docking station and mobile device setup

• Ability to receive shipments, tag assets, deploy assets and assess counts

• IOS/Android support as it relates to mobile assets

• Someone who is not constrained by ‘what is’ but instead thinks of ‘what could be’

Reporting Relationships

Compensation

The anticipated base salary range for this position is listed below. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualifications, including, but not limited to, years of relevant work experience, education, and other relevant qualifications specific to the role.

$60,000 - $70,000

The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit.

Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more.

There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.