Patient Service Representative I

Work Boldly. Live Brilliantly.
At AltaMed, we don’t just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It’s the calling of our lives and it compels us to keep moving forward.

Job Overview

The Patient Service Representative I is responsible for answering all incoming telephone calls for all the medical/dental offices. This position is primarily responsible for the scheduling, rescheduling and canceling of appointments. This position’s responsibilities also include the screening and transferring of phone calls, answer patient questions, appointment confirmations and patient registration.

Minimum Requirements

1.  High-School Diploma or equivalent required.

2.  Bilingual English/Spanish preferred.

3.  One years experience preferred working in a call center environment where a service/support role was primarily performed.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days 
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Salary Range

$24.00 - $28.15 hourly