Instructor/Externship Coordinator Medical Assistant

Company Description

The purpose of the role involves serving as both an instructor and a coordinator for externship courses. As an instructor, the role entails teaching in a specific healthcare discipline. Additionally, the Instructor-Externship Coordinator prepares students to transition from classroom learning to the final externship course. This includes guiding students toward their career goals through coordinating activities of externship orientation, scheduling, and establishing relationships with local site partners to foster connections and rapport. Furthermore, the Instructor-Externship Coordinator collaborates with the College career services staff to expand externship opportunities and engage potential employers through outreach efforts.

Job Description

PROMOTE EXCELLENCE IN TEACHING AND FACULTY RESPONSIBILITIES
•  Demonstrate thorough knowledge of the assigned occupational field or discipline and form 
connections between subject matter with related field(s).
•  Participate in professional development, professional organizations, meetings, conferences, or 
workshops to remain current in the occupational discipline.
•  Plan and organize instruction to maximize student learning using instructional technology, 
diverse teaching methodology, and approved lesson plans.
•  Encourage the development of communication and higher-order
thinking skills through Bloom’s Taxonomy and learning assignments.
•  Use of program goals and course objectives to measure student learning.
•  Provide timely feedback on formative and summative assessments.
•  Maintain accurate student records (attendance and competency forms) and enter student grades 
into the learning management system according to established deadlines.
•  Demonstrate sensitivity to student learning needs.
•  Maintain confidentiality of student information and partner with the appropriate academic 
leader(s) to resolve student challenges.
•  Participate in faculty meetings.
•  Other duties as assigned.
•  Maintain compliance with policies and procedures within the employee handbook, program handbooks 
(as applicable), and departmental directives.
•  Demonstrate subject matter expertise in distance education if assigned to teach online.
•  Perform program oversight functions as assigned or as required to meet accreditation 
standards.

PROGRAM ADVISORY
•  Facilitate program advisory committee meetings to satisfy institutional and programmatic 
accreditation standards and document meeting minutes.

LEARNER RETENTION
•  Implement data-driven student retention improvement strategies to achieve course 
benchmarks.
•  Facilitate program orientation for new members of the faculty (as assigned by manager)

EXTERNSHIP COURSE MANAGEMENT
•  KPI: Achieve a 35% Externship-to-Hire.
•  Partner with the career service teams to match students to externships that lead to 
externship-to-hire.
•  Conduct ongoing outreach to potential employers to build externship opportunities, develop and 
enhance work relationships, and facilitate student placement.
•  Provide externship orientation to extern site supervisors and students.
•  Determine the quality of learning opportunities and appropriateness of each externship 
site.
•  Supervise externship to comply with accreditation standards and College policy.
•  Monitor student externship course attendance to ensure all required externship hours are 
fulfilled.
•  Visit clinical sites during externship courses in a cadence outlined in the accreditation 
standards and academic manager.
•  Oversee the collection of surveys regarding the clinical course:
o Employer survey of the externship process (Affiliate Survey)
o Student survey of the site (Extern Survey)
o Graduate survey
•  Act as externship liaison for the College and problem-solve challenges that arise before, 
during, or after the externship course.
•  Use technology and academic reports to manage the externship course.
•  Submit, timely, all required externship-related reports and forms to the academic manager and or 
career services teams.
•  Maintain student skills check-off forms.
•  Participate in and manage career fairs.
•  Adhere to and publicly support College policies and procedures.
 

Qualifications

• A minimum of an associate degree is preferred, but not required
• Graduate of an accredited medical assistant program preferred 
• Three (3) years of clinical experience as a medical assistant 
• National Certification in Medical Assisting preferred: (Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA), Certified Clinic