Sales Field Specialist

WHO WE ARE:

Douglas Dynamics is North America’s premier manufacturer and upfitter of work truck attachments and equipment. Our belief is that our employees and culture are just as important to the company as serving our customers. We place a high value on building a team and working environment where individuals can succeed professionally and personally. As a team member at Douglas Dynamics, you can expect to make a difference through your work, to have a direct impact on the achievement of a very meaningful mission to serve our customers, to advance your career, and to have room for fun and fulfillment in your daily life.

We would love to have you join our team, where we offer top notch benefits, multiple avenues for advancement and a great working environment.

HOW WE DO IT:

Grow, Improve, and Engage is our focus as an organization to ensure we succeed by executing the right things. These are our Core Values and are How We Win in the marketplace. The Winning Behaviors are what each Douglas Dynamics employee does to support the success of our company. They are the expectations of all of us to help ensure we focus on winning as an organization the right way! Our Winning Behaviors are:

• Be Customer & Results Driven
• Anticipate the Possibilities
• Collaborate & Care
• Communicate Responsibly
• Develop Self & Others
• Get Better Every Day

We are seeking a Sales Field Specialist.

HOW YOU WILL CONTRIBUTE:

Responsible for educating commercial contractor fleets, municipal fleets, field sales teams, and WESTERN, FISHER, and SnowEx dealer and distributor sales channel partners about our brand’s products and sales enablement tools.

Develop and deliver training materials, ensuring a full understanding of product features, benefits, and proper usage to maximize value.

Collaborate with field sales and product marketing teams to identify opportunities, develop sales enablement tools, and tailor training to specific customer needs and market trends.

Support field sales and dealer/distributor partners with in-person and virtual dealer development and commercial/municipal fleet training initiatives to enhance, expand, and strengthen our overall market share position with fleet customers.

WHAT WE OFFER YOU:

• A fulfilling career with the ability to contribute to an Industry leader
• A comprehensive suite of benefits
• Competitive salary commensurate with experience
• A generous 401k match
• Profit sharing for all full-time employees

HOW YOU'LL MAKE A DIFFERENCE:

• Create comprehensive sales training content including presentations, product demonstrations, and interactive exercises to effectively explain product functionalities.
• Possess excellent communication and presentation skills to deliver engaging training sessions.
• Conduct in-person and virtual training sessions for various audiences including commercial fleet contractors, municipal fleets, field sales teams, and dealer/distributor sales teams. Ability to adapt delivery style to different learning styles.
• Organize and/or participate in various trade shows, dealer open houses, commercial and municipal fleet conferences, end user events, and training opportunities.
• Be comfortable relaying information and receiving questions and feedback both internally and externally. Ability to work independently or as part of a team.
• Stay updated on product knowledge. Maintain a deep understanding of product features, updates, and industry trends to ensure training remains accurate and relevant.
• Be a first line of defense for product feedback and technical support. Answer product-related questions and provide technical assistance to trainees during and after training sessions.
• Monitor and evaluate training outcomes through assessments, feedback surveys, and performance metrics to identify areas for improvement.
• Utilize CRM (Salesforce) database, track customer interactions, measure key success metrics, and facilitate collaboration between sales, marketing, and customer success teams
• Work side by side with field teams and/or dealers/distributors