Senior Manager, Customer Logistics

Senior Manager, Customer Logistics

Kenvue is currently recruiting for a Senior Manager, Customer Logistics. This position is based in Cumberland, RI.

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:  Director, Customer Logistics

Location: Cumberland, RI

Travel: 10-15% 

Pay: Annual base salary for new hires in this position ranges from $119,000 to $205,850. This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors.

What you will do   

The Senior Manager, Customer Logistics is responsible for direct supervision and leadership for a diverse team of Senior Analysts and Analysts with responsibility for Collaborative Forecasting Planning and Replenishment (CPFR) activities with our customers as well as the development and implementation of account specific joint business plans with their customers. The qualified candidate will collaborate with internal supply chain operations partners to improve logistics and ordering efficiencies and drive on time in full (OTIF) delivery and Retail In-Stock (RIS) improvements.  

The Senior Manager will have end-to-end accountability through either direct or indirect ownership across multiple franchises. They will support all sales efforts to drive collaborative topline and forecast attainment. They will achieve customer penetration and relationship building across various levels of management and in the functional areas of replenishment, merchandising, logistics, accounts payable, Electronic Data Interchange, and sales to develop customer specific improvement strategies and tactics.  

Key Responsibilities:

·       Lead end-to-end logistics activities across the customer base, including functional responsibilities such as CPFR, Order Management and Customer Logistics with indirect matrix responsibility to the revenue center of excellence

·       Study and measure delivery processes and performance; drive alignment to enhance and harmonize at both the tactical and strategic levels. Develop strategic plans to drive ongoing improvements in service, supply, delivery and efficiency, as well as creative and innovative uses of process and technology

·       Be a driven leader with strong communications and analytical skills, with the ability to breakdown data for delivery to various audiences and possess the ability to influence and constructively challenge cross-functional project teams and business partners

·       Develop, implement and manage internal and external partnerships. Required to work within a matrix structure to influe