FRONT DESK ADMINISTRATOR

Salary: $25 - $30 / Hour

Other Forms of Compensation:  

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
 

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

 

 

Job Summary

The Front Desk Administrator is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Located in the Lobby, the Front Desk Administrator will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their visit.

 

Job Responsibilities
•Supporting the Director of Conference Services and ensuring that every guest is greeted with enthusiasm and has a memorable experience.
•Properly greet and handle visitors with a smile and maintain eye contact through the entire interaction. Following established procedures with regards to both expected and unexpected arrivals, coordinating with in-house security as appropriate. 
•Answering telephones in a friendly, professional manner, taking messages with accuracy, transferring phone calls, and appropriately handling or referring questions and requests.
•Proper telephone techniques include always putting a smile in one’s voice and enhancing personalization by using names.
•Register all guest activity and liaise with other centers on visitor processing.
•Acting as an overall Hospitality Services resource to guests, visitors, and employees in providing wayfinding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information.
•Standing during peak business hours and when greeting guests.
•Having a thorough understanding of the emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency.
•Adhering to uniform and grooming policies.
•Assist with coverage in other locations as needed adhere to flexible schedules to meet business demands.
•Capacity to take on additional duties as assigned; Additional adjustments or responsibilities may be changed or added as necessary. 

 

Key Competencies
•A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard in all aspects of the job.
•The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.
•Excellent listening and oral communication skills.
•Basic computer skills and knowledge of office technology / equipment.
•Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.
•Discreet, ethical and committed to maintaining a high degree of confidentiality.
•A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain.
•A high school graduate, with some college preferred. Two to three years’ experience in a client service or reception position within a hospitality or corporate environment.
 

Apply to Flik today!

Flik is a member of Compass Group USA

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential fu