Senior Manager, Global Ops Transition Lead

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Digital Marketing

Job Sub Function:

Digital Platform Operations

Job Category:

People Leader

All Job Posting Locations:

Irvine, California, United States of America, Raynham, Massachusetts, United States of America, US052 OH Cincinnati - 4545 Creek Rd, US065 NJ Raritan - 700 Route 202 S, US076 FL Jacksonville - 7500 Centurion Pkwy

Job Description:

Johnson & Johnson Services Inc. is recruiting for a Senior Manager, Global Digital Transformation Operations Transition Lead.  This position can be based in any J&J MT office locations in NA.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Job Description

The Senior Manager, Global Digital Transformation Operations Transition Lead will be part of the MT SC Digital Solutions Management team, leading the global deployment cutover and hypercare framework across multiple digital solutions deployments. This role will oversee and evolve a methodology that transitions business process execution from deployment to steady state across people, process, tech, and data. This framework is key to transitioning from deployment to sustaining operations for digital solutions delivered through the MedTech Supply Chain Digital organization. The role will develop, own, and deploy the operations transition framework, collaborating with regional deployment core team hypercare and cutover leads. The individual will support a multi-year global business transformation initiative to modernize end-to-end Supply Chain digital capabilities by harmonizing 40+ major global MT ERP systems, standardizing core business processes and products, and enabling an integrated data strategy through a single SAP S/4 HANA instance.

The role will work alongside regional deployment teams to support the preparation, execution, and governance of complex business transformation cutover and hypercare events. The individual will partner with solution deployment hypercare and cutover leads to educate, guide, and support the methodology's implementation. This includes planning, governance, and execution of all operational transition milestones, such as business ramp down, cutover, ramp up, and re-establishment of operational execution. The role requires a hybrid skillset, including technical understanding of cutovers and core E2E business processes undergoing transformation across Plan, Make, Source, Deliver, Finance, Quality, and Commercial.

As a Senior Manager, Global Digital Transformation Operations Transition Lead, you will combine business insights with strong project management skills and technical expertise to drive the framework's execution through project team leads. You will partner with design, build, test, and deploy team members to manage inter-dependencies, achieve milestone execution, and provide clear status, risks, resource needs, and dependencies

Key Responsibilities

• Defining, executing and governing the business cutover, hypercare and re-establishment of operational execution framework, methodology and tools as standard, robust capabilities that can be applied across complex global platform transformations
• Partner with project teams to drive execution across the deployment operational transition plan, manage key interdependencies, and collaborate closely with cutover/hypercare leads, business partners, Global and Regional project PMO teams, and other deployment workstream leads to ensure successful deployment execution is achieved.
• Lead a team of highly skilled, knowledgeable execution experts that can apply the transition framework in direct partnership with project deployment teams.  You will work with both technical and business subject matter experts to ensure that cutover and hypercare plans are operationali