Portfolio Delivery Manager – Business Ops Lead – FICC Micro/Post Trade Tech

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for leading a team to maximize the value delivered through multiple programs and/or value streams within a small, less complex delivery portfolio. Key responsibilities include managing and developing the team through coaching, mentoring and feedback, aligning strategy, and execution by applying Lean and systems thinking approaches to strategy, investment funding, portfolio operations, and governance. Job expectations include managing the portfolio, ensuring compliance to standards, and driving continuous improvement to operations and governance.

Job Profile Summary:

The Global Markets Technology LOB COO will be responsible for effective business management and strategy, including workforce planning, business continuity, performance reporting, site strategy and operations, and will serve as a key advisor to the GMT SLT leader 

Responsibilities:

• Directs and leads a delivery team aligned to a portfolio and mentors Delivery Leads

• Manages and improves portfolio operations and governance processes, ensuring risks and roadblocks are escalated and resolved quickly

• Builds relationships with business and technology executives across multiple organizations, as well as Compliance and Risk

• Partners with the key stakeholders and leaders to define the vision and creating the portfolio roadmap aligned to strategic goals

• Provides status updates and reporting for the portfolio to stakeholders and leadership pertaining to the desired outcomes, delivery, risks, issues, and schedule

• Manages overall portfolio financials, Profit and Loss (P&L), and performance

• Ensures adherence with Enterprise Change Management standards

• Manage business operations and strategy for the FICC Micro & Post Trade Technology organization, ensuring alignment across delivery, governance, planning, and execution.

• Lead delivery portfolio governance, overseeing initiative planning and project prioritization.

• Own financial management for the organization, ensuring budget discipline, forecasting accuracy, and alignment of technology investments for an annual budget of over $210M.

• Drive the people agenda, including performance processes, talent development, staffing decisions, and organizational planning.

• Oversee global resource management and location strategy for approximately 1,700 resources across over 20 cities globally.

• Develop and maintain strong business relationships with FICC Micro and Global Markets Operations lines of business, acting as a strategic partner and technology liaison.

• Collaborate closely with Risk & Controls, Program Management, and Change Management leads to ensure coordinated delivery, compliance, and execution of all requirements across the orgs 12 initiative programs and over 270 applications.

• Support operational excellence, including governance routines, reporting, communications, and continuous improvement initiatives.

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Required Qualifications:

• Strong relationship management skills to navigate the complexities of gaining buy-in, building consensus and resolving conflicts in a large organization.

• Demonstrated ability to listen and communicate clearly and effectively.

• Ability to drive strategy initiatives with a track record of driving change; Challenges conventional thinking.