Lead Site Reliability Engineer

DESCRIPTION:

Duties: Maintain responsibility for privileged access and session management products, including the related production support and site reliability engineering teams. Perform privileged access management product reviews and plan related products. Ensure availability and stability of services used by customers and their applications. Drive proactive oversight with strategic observability enhancements, root cause analysis, an automation to improve efficiency and reduce business-impacting incidents. Lead engagements with senior stakeholders in engineering, audit, and controls teams as they relate to risk exposure of passwords and product adoption best practices.

QUALIFICATIONS:

Minimum education and experience required: 3- or 4-year Bachelor's degree in Computer Science or related field of study plus 7 years of experience in the job offered or as Lead Site Reliability Engineer, Site Reliability Engineer, Software Engineer, IT Operations Associate, Systems Administrator, or related occupation.  

Skills Required: This position requires experience with the following: application and middleware support; Microsoft Active Directory services; Ansible (automation and configuration management tool); PowerShell scripting languages to automate tasks and manipulate data; handling critical application outages in a largescale operation and driving root cause analysis and remediation; Setting up monitoring, alerting, and triaging performance issues; Jenkins and GIT to support deployment pipelines; running SQL queries in MS SQL Server database; Agile project management.  

Job Location: 8181 Communications Pkwy, Plano, TX 75024.
 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans