Warehouse Specialist - 2nd shift

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

The Warehouse Specialist will provide support to the Operations Staff by performing varied and specialized duties, including order allocation, shipment confirmation and customer support to Renal Care customers. They will maintain various databases which relate to operations, enter new data and ensures data integrity, reconcile all data discrepancies, and prepare all documents and physical assignments necessary for shift to perform efficiently.

The work schedule is Monday-Thursday (11:30AM - 10:00PM) with opportunities for overtime depending on business needs.

Customer Orders Specific Duties

• Respond to calls/inquiries from Customer Service in relation to order status and tracking numbers.
• Release the Customer Orders Department’s workload for the next day before end of shift
• Retrieve all customer voice messages within 2 hour timeframe and respond
• Track orders, release, and print customer orders daily work load
• Create a carrier spreadsheet indicating customer info for all Healthcare Shared Network (HSN) orders
• Maintain and update Tier I Board with key performance indicators for Customer Orders
• Notify various carriers for order pickup
• Prepare month-end report for department
• Ship admin and other orders through the UPS stand alone system
• Research service failures
• Process and file Bill of ladings for the department
• Place orders on back order when product is not available
• And other duties as assigned

Receiving Specific Duties

• Responsible for creating receipts – via packing list obtained from trailer
• Create code/lot numbers from packing list & verify Holds via FCA Tracking System
• Confirm trailer information via Trailer Que to access arrival date & time
• Retrieve & retain all FDA & Custom Releases
• Access Vendor Approval via Global Supplier Quality (GSQ) for all Vendors
• Audit receipts (except Case Receipts)
• Reconcile Receipts: Compare packing list to documentation obtained from warehouse assuring receipt is complete
• Confirm product Expiration Date is acceptable
• Problem receipt resolution
• Interact with Analyst in resolving discrepancies
• Prioritize inbound loads from Corporate
• Assist in scheduling LTL appointments
• Assist in maintaining departmental goals
• Assist in any Training for Back-ups
• And other duties as assigned

Qualifications

• Associates Degree preferred / High School or GED required
• 1-5 years experience in Order Management / Customer Service
• Experience working with a Warehouse Management System (WMS) (Swisslog preferred)
• PC skills (Microsoft Word and Excel)
• Attention to detail; excellent problem solving skills
• Excellent communication and interpersonal skills to interact with internal and external customers
• Ability to work overtime as needed
• Ability to set goals and meet commitments

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $46,400 - $58,000 annually. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers compr