Senior Technical Program Manager

Who We Are

UnitedMasters is building a marketplace that connects artists, brands and fans - empowering artists to earn and grow. UnitedMasters has taken the bold step of building a music distribution service that, radically, puts artists first - disrupting the legacy music business by letting up-and-coming artists distribute their music directly to fans through streaming services while maintaining ownership of their master recording rights and up to 100% of royalties. Through the combination of UnitedMasters’ music distribution platform and its deep ties to brands, UnitedMasters enables independent artists and change-makers to grow and earn unlike any other platform.

The UnitedMasters team is made up of musicians, marketers, engineers, and storytellers with backgrounds from YouTube, SoundCloud, Pandora, Facebook, Uber, Dropbox, Complex, VICE, and more. We work hand in hand with the award-winning creative teams that forge those innovative partnerships at Translation (our in-house creative advertising agency).

We are looking for a Senior Technical Program Manager to join UnitedMasters!

This role is based in San Francisco, California with four days in-office and one day remote.

About This Role

As a Sr. Technical Program Manager at UnitedMasters, you'll have a large scope of responsibility and influence, partnering with Engineering Managers and Product Managers to own your vertical. You'll understand technical concepts and meaningfully contribute to conversations about technical solutions while being responsible for delivering the roadmap with limited supervision. Key competencies in this role include: influencing and leadership, program planning, driving results, managing ambiguity, and ensuring accountability. This role requires three+ years of experience as a TPM in a similarly sized company or industry.

What You'll Do

• Partner with Product, Engineering, and UX teams to drive projects from Product iteration and design through Quality Assurance (QA) and go-to-market (GTM)
• Proactively identify and resolve blockers, including dependencies on other teams
• Ensure feature development tracks toward deliverables and lead discussions offering solutions for project risks
• Manage cross-team dependencies across other scrum teams, strategic partners, Design, and QA
• Drive alignment on commitments across multiple teams (Tech, Marketing, Business Development, QA) to achieve goals
• Assist teams in getting back on track when deadlines are missed by creating and socializing new plans to ensure alignment across engineering teams and stakeholders
• Serve as a reliable representative and point of contact for your vertical alongside the PM and EM

Knowledge, Skills and Abilities

• Demonstrated understanding of established project management methodologies and tools to develop and execute product roadmaps
• Broad understanding of the music technology space, with the ability to go deep into the details, to think big, and to roll up your sleeves
• Strong technical understanding that enables meaningful contribution to conversations about technical solutions
• Ability to balance shifting priorities and pivot when necessary
• Excellent communication (verbal and written), presentation, organizational, and planning skills
• Ability to influence, connect, and collaborate with a variety of groups and personalities, both technical and non-technical, at all levels of the organization
• Comfortable working in a fast-paced, ever-changing environment, and able to adapt to the needs and styles of other teams and organizations
• Self-starter with creative problem-solving skills and the ability to work with limited supervision

Minimum Qualifications

• 3+ years of experience as a technical program manager or equivalent in a similarly sized company or industry
• Experience launching user-facing technologies at a high quality bar
• Experience managing stakeholders and cross-organizational dependencies
• Proven track record of delivering product roadmaps with limited supervision

Preferred Qualifications

• Adept at building relationships cross-functionally and gaining alignment with business partners
• Experience using agile project management tools, such as Jira
• Experience mentoring junior team members and/or cross-functional collaborators

About UnitedMasters, Inc.

UnitedMasters Inc. represents the creative solutions company, Translation, and the leading software a