Director, HR Technology

Make a difference. Be happy. Grow your career.

The Director of HR Technology is responsible for enhancing, configuring, maintaining, and expanding the functionality of Workday and other HR-related systems at Nordic. This role will lead a team to deliver well-designed, integrated, and user-friendly solutions that automate HR processes to support the rapidly scaling business.

The Director of HR Technology will be responsible for, but not limited to:

Key Responsibilities

• Oversee the day-to-day operations of Workday and integrations driving a solid and scalable architectural foundation. Manage the end-to-end design, configuration, testing, training, and change management activities related to HR platforms.
• Solid understanding of People data - Organizations, Division, Roles, Hierarchy, Compensation, Time Keeping modules within Workday for National and International workers, factoring in labor laws customizations for Payroll processing and Reporting.
• Leads and drives the delivery of high-quality maintenance, improvements, and project initiatives by coordinating with functional and technical staff, leads system-related projects and initiatives (such as, new releases, adoption, and implementation of new functionality, and business process changes) in HR, including implementation, review, and testing prior to go-live.
• Manage and enhance the HRIS request intake process and organize/prioritize work to align with organizational priorities and maximize impact. Establish processes and workflows based on an agile development methodology.
• Work with teams across HR to ensure that end-to-end processes are delivering desired results championing a culture of continuous process improvement. Identify opportunities for automation and reduction of manual processes and partner on implementation of solutions.
• Serve as a HR technology subject matter expert. Provide advice and counsel to colleagues on the effective use of Workday and other HR systems.
• Regularly engage with HR Operations to understand operational challenges and aid in root cause problem resolution.
• Proactively drive Workday optimization including process transformation, change management, governance, configuration, security, integrations, and reporting.
• Ensure system compliance with data security and privacy requirements.
• Build strong relationships with key stakeholders that can help smooth execution and identify opportunities for enhancements and innovations.
• Manage 3rd parties to ensure alignment with goals, service delivery accountability, SLA's, and budgets.
• Maintain awareness of current trends and new Workday functionality, providing recommendations to HR Leadership and functional departments on how to take advantage of these new functionalities.
• Mentor, guide, and actively share knowledge across all team members to enhance in-house expertise.
• Lead strategic and tactical planning, and build strategic roadmap.

Skills and Experience

• Bachelor’s degree in human Resources, business, or a related field, or equivalent combination of technical and functional experience.
• A minimum of seven (7) years of experience in the implementation and support of Workday and at least four (4) years of managerial experience.
• Deep understanding of the end-to-end functional HR business processes.
• Strong project management capabilities with demonstrated success managing cross-functional projects.
• Track record of being the go-to person for designing functional and technical system solutions to solve business problems.
• Proven ability to build strong relationships by influencing and collaborating with stakeholders.
• Must demonstrate strong critical thinking and creative problem-solving skills.
• Ability to seamlessly toggle between strategic and tactical efforts.
• Well-versed in data privacy and compliance audit controls.
• Thorough understanding of database construction and all areas of information systems with a highly technical understanding of at least one commercial HRIS product.
• Strong written and verbal communication skills.
• Advanced experience with the Microsoft Suite, including PowerPoint, Excel, and Word.
• Must demonstrate and embody Nordic’s maxims.

 

Additional details

• Remote
• Ability to travel up to 10%
• This role supports employees and leaders across the organization, which requires flexibility as occasional meetings may occur outside of normal business hours