Senior Director of Application Development – Global Design, Oasis, Global Procurement

JOB SUMMARY

 

Strategic technology leader responsible for implementing, managing, supporting, and optimizing applications and technology footprint that support owner & franchise functions. This role involves overseeing the design, implementation, and maintenance of design, asset management and procurement systems, managing internal and external user expectations and operations. The Senior Director collaborates with cross-functional teams both within Marriott’s Global Technology organization and business teams to ensure efficient, reliable, and secure technology solutions, that align with enterprise business objectives. This role plays a pivotal role in shaping the organization's technology landscape, ensuring reliability, security, and scalability.

 

 

CANDIDATE PROFILE 

 

Education and Experience 

Required:

• 10+ years’ experience in software engineering with emphasis on user experience across end-to-end processes. 
• 10+ years’ of leading engineering functions and teams to meet internal and external stakeholder expectations.
• 10+ years’ of experience driving system and software implementations with internal technology resources and service provider teams.
• 10+ years of experience in product design, with a track record of implementing and supporting consumer products and a clear focus on high performant systems. 
• Extensive experience leading cross-functional projects and collaborating with Product Management, Engineering, Content, Brand, and User Research teams.
• Extensive experience understanding and translating business vision and goals into technology solutions.
• Experience with Salesforce Sales Cloud and Service Cloud and strong understanding of customer asset management.
• Experience with Salesforce Experience Cloud or similar digital experience platforms for internal and external users.
• Experience with content management systems ex: Adobe Experience Manager.
• Experience with cloud technologies and cloud native architecture in a global delivery model.
• Proven track record of leading large teams and initiatives from inception through delivery, in both waterfall and agile frameworks. 
• Strong verbal and written communication skills with ability to communicate technical and OR concepts and solutions to a broader audience, including Senior Leadership and business teams.
• Experience leading implementation of new systems while managing and supporting existing systems and processes.
• Experience managing vendor relationships, tracking SLAs and ensuring delivery and systems support with vendor resources.
• Bachelor of Science or Equivalent degree in Information Systems, Computer Science, Engineering, or related discipline.

 

Preferred:

• Experience working across diverse stakeholder teams, while providing technical leadership and consultation to solve business problems.
• Demonstrated ability to assess customer/client needs, creatively approach solutions, decide, and influence appropriate courses of action.
• Demonstrated success leading medium- to large-scale initiatives and transformations.
• Good process management, negotiating, influencing and problem resolution skills.
• Proven ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to understand and communicate the lifecycle of technologies, OR solutions and applications and to translate into business strategies for the client organizations.
• Solid understanding of IT financial structures and ability to manage to corporate financial processes and standards - including drivers of process costs.
• Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment.

 

 

CORE WORK ACTIVITIES                                                                                 

 

Technology Leadership

• Lead, manage and drive technology solutions for Global Design, Asset Management and Global Procurement teams.
• Technology leader responsible and accountable for solution delivery across a complex tech ecosystem.
• Partner with global stakeholder teams to develop technology solution options to solve business goals.
• Act as a sounding board to partnering business teams and advise and provide consultation on best fit technology solutions.
• Look for continuous improvement opportunities to ensure operational excellence across systems and processes in scope.
• Hire, grow, manage, and mentor a team of high performing technologists.
• Take broad, conceptual ideas and turn them into useful and valuable technology solutions for our internal and external customers.
• Facilitate compliance wi