Audit Sr. Manager - Consumer Compliance

Audit Senior Manager – Integrated Regulatory Compliance

The Internal Audit team at Citizens is hiring an Audit Senior Manager to join our Integrated Regulatory Compliance team. The Audit Senior Manager will lead regulatory compliance audit activities for key business line audits across the bank and oversee complex, high-risk audits that the Integrated Regulatory Compliance team is responsible for, such as audits of the bank’s Fair Lending Program and compliance with the Home Mortgage Disclosure Act. The Audit Senior Manager will function as a subject matter resource for Internal Audit team members and will have the opportunity to represent Internal Audit on regulatory compliance-related forums and committees. This role requires a deep understanding of regulatory compliance requirements, which will be supported by supported attendance at bank and industry conferences and seminars.

The Audit Senior Manager reports to an Audit Director and supports the Audit Director with the day-to-day management of the team. The Audit Senior Manager plans, implements, and directs the completion of audit coverage for applicable areas of responsibility, based on corporate and industry risks. The Audit Senior Manager provides the Audit Director with appropriate information regarding the status of the audit plan, controversial issues, strategic business initiatives, etc., that affect the overall goals of the department.

Primary responsibilities include

• Developing the audit approach for assigned audits, overseeing the execution of planning and fieldwork activities. 
• Acting as a subject matter resource for the auditing of regulatory compliance topics and risks, providing guidance and support to team members. 
• Providing independent, objective assurance over the organization’s internal control framework and assists business line management by bringing a systematic, disciplined approach to the evaluation and improvement of the effectiveness of risk management, control, and governance processes.
• Drafting audit reports or conclusions for each audit conducted or supported, ensuring reports accurately reflect audit findings documented in audit working papers.
• Ensuring related risks, conclusions and recommendations are reasonable and well based and all audit reports are prepared in an efficient, timely and concise manner.
• Supporting the preparation of quarterly Opinions that include forward-looking commentary and context on existing and emerging risks, and effective quantification of exceptions.
• Engaging with and building relationships with senior executives to communicate complex concepts, anticipate potential objections and persuade to adopt a different point of view.
• Actively participating on relevant risk committees and/or forums.
• Solving unique and complex problems that have a broad impact on the function and/or the business, including enhancements to audit efficiencies, processes, and/or procedures.
• Assisting in developing a professional staff capable of meeting team, department, and organizational goals; preparing staff to adapt to changes in the corporate environment and motivating them to higher levels of performance. 
• Proactively escalating resource-related challenges and support solutions, including the use or co-sourced resources or borrowing team resources to fill gaps.
• Supporting the timely completion of Risk Assessments in accordance with Methodology during semi-annual updates and after the conclusion of audit work

Qualifications, Education, Certifications and/or Other Professional Credentials

• At least 10 years of bank compliance experience, preferably in an internal audit function
• Experience with TRID but also other consumer protection requirements including but not limited to FCRA, ECOA, MLA, SCRA, Fair Lending, and UDAP/UDAAP
• Experience with data collection requirements (HMDA, CRA)
• Project management knowledge and execution experience 
• Excellent verbal and written communication skills
• Ability to effectively build and manage relationships with stakeholders throughout the organization, including relationships with the bank’s Legal tem
• Experience working with regulatory agencies
• Demonstrated ability to lead a team of professionals and coordinate with peers across functional teams and regions
• Ability to train and develop junior team members
• Must have Bachelor’s degree
• CRCM certification preferred

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Monday - Friday, 8:00 am - 5:00 pm

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Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal empl