Medical Hmong Interpreter

The Medical Interpreter assists clinic staff by facilitating cross-cultural communication for non-English speaking patients of all ages.  This position typically provides language interpretation as patients interface with English speakers that do not have the language skills of the patient (e.g. Spanish, Hmong, Somali, etc.). This position will also provide written translation services.

 

 

Responsibilities

An individual in this position must be able to successfully perform the essential duties and responsibilities described. Reasonable accommodations may be made to enable individuals

• Precisely and accurately interprets critical medical advice and information given by the provider into equivalent terminology in the patient's native language.
• Assists in translating medical text from English on behalf of internal and external customers; may translate patient education information as specifically requested.
• Establishes and maintains quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees.
• Assists with patient follow-up as necessary, to include contacting patients with appointment reminders.
• Maintains strict patient confidentiality in accordance with HSC policies and standards.
• Participates, as a condition of assignment, in continuing annual medical interpreter/ translator training provided through UNM Hospital.
• Provides occasional services outside of normal working hours on as as-needed basis

 

Working Environment and Physical Demands

This job operates in a healthcare setting.  This role requires regular walking to various locations around the clinic. This role also routinely comes into contact with patients who may have contagious illnesses. 

 

Who We Are

As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Our patients predominantly identify as people of color (80%), low-wealth (61% patients = 200% FPL), and un/under-insured (40% uninsured, 45% publicly insured) (UDS, 2020).

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Minnesota Community Care values building a culturally diverse staff that reflects the communities it serves, and strongly encourages women, minorities, and persons with disabilities to apply. Minnesota Community Care is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.

 

Qualifications

• High School graduate or equivalent required. Must be able to read and write in both English and Hmong.
• Fully bi-lingual and bi-cultural in language of specialty. One year bi-lingual medical interpretation experience preferred.
• 40 hours Interpretation training, college healthcare Interpreting courses or equivalent
• At least 2+ years of experience interpreting in clinical settings or equivalent

 

Knowledge, Skills, and Abilities

• Actively participate and works positively, flexibly and cooperatively in a team effort within and across departments to accomplish the goals of the organization. Willingly assist in areas other than that of primary responsibility for the good of the organization.
• Demonstrate effective, culturally sensitive communication skills and effectively communicate verbally and in writing with a variety of people.
• Know, understand and adhere to organizational policy related to the patient's rights for confidential care.