Senior Business Intelligence and Client Solutions Analyst

Job Title

Senior Business Intelligence and Client Solutions Analyst

Job Description Summary

As a Senior Analyst, you will leverage data to drive strategic decision-making through compelling visualizations and in-depth analysis. You will play a key role in developing innovative, data-driven solutions that uncover trends, enhance business intelligence, and provide actionable insights to both internal teams and external stakeholders. This role requires a combination of technical expertise, analytical thinking, and business acumen to transform complex data into meaningful narratives that support growth and operational excellence.

Job Description

Data Quality Assurance & Management

• Ensure data accuracy and consistency by enforcing data entry standards.
• Conduct regular audits to identify and correct discrepancies.
• Develop and implement best practices for data integrity and governance.

Reporting & Analytics

• Provide data-backed insights to broker teams for internal and external reporting.
• Generate and distribute monthly pipeline reports with historical trend analysis.
• Prepare and deliver Year-End (YE) and Quarterly (QE) reports summarizing team performance.
• Support competitive market intelligence by collaborating on a centralized comp database

Business Intelligence & Data Visualization

• Create advanced BI applications to support data-driven decision-making for business leaders and clients.
• Design and maintain dashboards to visualize trends and key performance metrics.
• Identify and improve data infrastructure and visualization tools.

Strategic & Client Engagement

• Partner with Capital Markets teams to develop deliverables that enhance client relationships and drive new business.
• Analyze sales bids to track client activity and pricing trends.
• Advise on market trends and capital movements that impact profitability.
• Translate complex data into actionable insights to guide strategic decision-making.

Collaboration & Training

• Serve as a liaison between broker teams, IT, and internal stakeholders to optimize data tools.
• Develop and deliver training on data entry best practices and reporting tools.
• Work cross-functionally with Technology, Marketing, and Operations to implement innovative solutions.

Innovation & Problem-Solving

• Explore and integrate new technologies to improve data analysis and visualization.
• Establish standards and best practices for BI and reporting.

Key Performance Metrics:

• Stakeholder feedback and satisfaction.
• Quality and impact of visualizations and tools produced.
• Efficiency in service delivery and request turnaround time.
• Accuracy and comprehensiveness of data used in visualizations.
• Fulfillment of business case requirements.

Qualifications & Experience:

• Bachelor’s degree (BA/BS) required.
• 5+ years of experience in business intelligence, data visualization, or a similar role.
• Curiosity and experience exploring emerging technologies such as AI, large language models (e.g., Claude, ChatGPT), and agent-based workflows to enhance analytics and automate business insights.
• Ability to identify opportunities to apply AI to data analysis, reporting automation, and decision support.
• Expertise in creating data visualizations that drive actionable insights.
• Exceptional written and oral communication skills
• Excellent presentation skills and client-facing expertise
• Advanced proficiency in Power BI, CRMA, Tableau, or similar tools such as Tableau, d3.js, or Mapbox
• Strong knowledge of SQL and APIs.
• Excellent project management skills and the ability to harmonize various data sources.

Competencies:

• Strong understanding of visual design principles and their application in data-driven tools and visualizations.
• Proven ability to translate stakeholder requirements into impactful visualizations.
• Exceptional verbal and written communication skills.
• Adaptability and ability to thrive in a fast-paced environment.
• Team player with strong collaboration skills.
• High degree of accountability and ownership in delivering quality outcomes.
• Work ethic/grit: proactively gather and confirm accuracy of data with the tenacity to go above and beyond
• Problem-solving skills, attention to detail, and the ability to think critically.

This is an exciting opportunity to leverage data to influence key business deci