Court Operations Associate (Civil/Family/Probate) - Rice County

The Third Judicial District is seeking a Court Operations Associate to join the Rice County Court Administration Team in Faribault, MN.

The Court Operations Associate position is a fast-paced, highly detail-oriented role serving the West Region of the Third Judicial District, which includes Rice, Steele, and Waseca Counties. This position will be specialized within the case types of Civil, Family, and Probate, focusing on processing work for all three court locations within the region. The position will have a variety of responsibilities such as performing advanced clerical work, providing exceptional customer service on the phone or in-person, and ensuring compliance with applicable court rules, policies, and standards. This position will work directly with the public, judges, and justice partners. Duties require the application of independent judgment and the interpretations of established laws, policies, procedures, regulations based on training and knowledge gained through experience on the job.

This AFSCME represented position is classified as a Court Operations Associate and located in the Rice County Courthouse, 218 NW Third Street, Faribault, MN 55021. Standard business hours are Monday - Friday, 8:00 am - 4:30 pm. The Minnesota Judicial Branch offers a comprehensive benefits package. To learn more about benefits, click here.

Please include 2-3 references upon submission of application. They will be requested within the interview process if not included.

What You Will Do 

The following are examples of major job duties expected of this position: 

• Perform the full scope of court operations work involved in case processing within Civil, Family, and Probate cases, including high priority work such as Orders for Protection and Harassment Restraining Orders. Perform the work manually and electronically on the Minnesota Court Information System (MNCIS), Task Manager, Jury System, and related computer systems.
• Perform a variety of advanced clerical functions, using a wide array of applications, systems, and resources.
• Provide assistance to attorneys, parties, self-represented litigants, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically.
• Perform telephone and counter work quickly and courteously, across all case types.
• Provide courtroom coverage and assistance: work with judges, court reporters, and other justice partners, prepare case files for court, check people in, call cases, swear in witnesses, handle court documents, update court files during hearings, ensure accuracy of court record, and host remote calendars via Zoom.
• Review, enter, record, and update case information using an electronic case processing system and related applications and equipment. 
• Schedule and maintain court calendars.
• Receive, process, and receipt payments due to the court. 
• May perform the duties of an Electronic Recording Equipment Operator (EREO) including recording and monitoring court proceedings. 
• Reviews legal documents for completeness.

What you Must Have

The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!

• High school diploma or equivalent
• One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work

Nice to Have 

• Certificate or degree in a related field 
• Considerable knowledge of court procedures, policies, and records management
• Experience working with the court's electronic case processing system

What You Will Bring 

• Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned
• Knowledge of basic math
• Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner
• Ability to effectively support court users who have limited experience with the judicial system
• Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment