Facilities Maintenance Scheduler

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What This Job Involves: This position focuses on coordinating comprehensive maintenance schedules across multiple facilities within the Devens campus, ensuring preventative and reactive maintenance tasks are properly prioritized and assigned. You'll develop and maintain effective scheduling systems, balance resource allocation, and regularly evaluate schedule performance to optimize maintenance operations.

What Your Day-to-Day Will Look Like

• Interface directly with clients and their staff including planning teams, technicians, and administrative personnel across various organizational levels
• Navigate political environments professionally while maintaining strong client relationships
• Mine and analyze maintenance data from multiple systems to drive decisions
• Process incoming phone calls and work orders through three different CMMS systems
• Schedule and coordinate preventive maintenance activities with vendors and internal teams
• Maintain updated vendor contact lists and manage proper safety/access permitting
• Provide logistical coordination between stakeholders (stock support, customers, security, engineering)
• Generate and distribute work orders when scheduled, then track completion
• Develop and maintain a monthly PM schedule look-ahead, updated weekly
• Present performance data and metrics to maintenance teams regularly
• Support GxP documentation audit requests
• Estimate work order completion times and compare to actual performance

Work Schedule

Monday through Friday, 8:00 AM – 4:30 PM

Required Skills and Experience

• 3+ years of experience in maintenance scheduling or related role
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong customer service personality with excellent communication skills
• Ability to read and interpret work from drawings, written orders, and technical documents
• Experience working with CMMS systems

Desired or Preferred Experience and Technical Skills

• Associate degree or combined technical training/direct experience
• 5-10 years of relevant experience in multi-trade environments
• Experience with pharmaceutical/biotech manufacturing or research facilities
• Strong sales-oriented communication style when working with high-level administrators
• Experience presenting performance metrics to diverse audiences
• Detailed understanding of maintenance scheduling, estimating, and workflow processes
• Experience tracking and reporting on Service Level Agreements (SLAs)
• Proficiency in Microsoft Project and Access
• Experience working across multiple CMMS platforms

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Estimated total compensation for this position:

68,000.00 – 85,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Devens, MA

Job Tags:

Analytical Thinking, Audit Documentation, Communication, Computerized Maintenance Management Systems (CMMS), Corrective Maintenance, Customer Follow-Ups, Customer Service, Data Interpretations, Documentations, Maintenance Operations, Maintenance Scheduling, Management Reporting, Metrics Development, Microsoft Excel, Microsoft Outlook, Performance Metrics, Planning, Preventive Maintenance, Scheduling, Scheduling Systems, Service Level Agreement (SLA), Service Levels, Technical Documents, Work Order System

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of