LN Concerts, Digital Asset Manager

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Is organization in your blood? Do you have a high understanding of the creative world and a passion to bring people together around content to drive their success? If you embrace these creative qualities and concerts cause goose bumps on your arm, then please read on! 

THE JOB

Are you a creative organizational expert with a passion for keeping things neat and tidy? Maybe a little OCD over messy files and folders? Well, that’s cool with us. Live Nation is looking for a Digital Asset Manager to oversee all things related to digital creative assets, including acquiring, cataloging, trafficking and protecting them. You are our rock n’ roll librarian for digital files. But the Digital Asset Manager goes beyond just file management. You must be equally skilled in people, processes, and the technology itself in order to fulfill the role. Our Digital Asset Manager is highly collaborative; working with various venue teams to get things done.

WHAT THIS ROLE WILL DO

• Administer the day-to-day operations of a global enterprise-level DAM system.
• Define, implement, and manage the full life-cycle, archival, and distribution of all digital assets.
• Define, implement, and manage metadata schemas, taxonomies, and user groups.
• Develop workflows for asset ingestion, categorization, permissions management, version control, delivery, and expiration to internal and external users.
• Establish and maintain file-naming conventions and metadata standards across multiple digital asset categories.
• Own the ongoing ingestion, organization, and maintenance of the DAM, ensuring that duplicate, non-compliant, and obsolete files are deprecated in a timely manner.
• Coordinate with cross-functional teams (Marketing, Creative, Product, Food & Beverage, PR, Content, etc.) to build infrastructure that addresses internal and external digital asset needs.
• Manage rights-management details (internal use only, stock-licensing agreements, talent usage, etc.).
• Support internal and external teams with critical and time-sensitive digital asset acquisition requests.
• Administer and manage internal user account creation, permissions, and perform routine user audits to ensure all users follow internal compliance measures.
• Train and onboard new users to the DAM system and assist with questions from existing users.
• Locate and traffic creative files for stakeholders with various permission levels
• Own and manage the delivery of creative assets and ensure that correct assets are utilized
• Monitor the creation, progress, and usage of assets across both internal and external venue teams.
• Work with partners on Dynamic Creative Optimization initiatives by managing and developing business rules to assist with automated management of assets
• Engage in roadmapping of workflows and processes that leverage automation, helping colleagues to use technology to work smarter
• Understand and protect confidential and sensitive information
• Manage stock photo, video and audio accounts and subscriptions
• Provide excellent customer service, understand the user experience and work hard to make it better.

WHAT THIS PERSON WILL BRING

• 3+ years of digital asset management experience working with an enterprise-level DAM system.
• Bachelor’s degree in library information science, digital media, or archival studies.
• Experience and clear understanding of metadata schemas and taxonomy development, file-naming conventions, database reporting, DAM governance, and rights management.

• Deep knowledge of image, video, and audio encoding formats and industry best practices.
• Experience in DAM migration and consolidation.
• Experience with Brandfolder and other DAM platforms
• Systems experience and maintenance on cloud storage such as Box and Google Drive