Work Experience Shipping Team Lead

About NetApp

 

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

The Workplace Experience team creates inspiring spaces and innovative services that bring NetApp's culture and values to life. We manage the services and programs that help make NetApp a great place to work. Our Shipping & Receiving program is integral to our operations. The Shipping & Receiving Team Lead position is a key role that facilitates the complex day-to-day operations of our shipping department. 

Job Requirements

• Works with the Shipping Teams at other NetApp locations working toward procedural consistency among the sites, documenting individual site disparities.
• Monitors and troubleshoots open items for Finance Group to ensure timely closure and receiving confirmation for invoicing purposes.
• Ensures SOX compliance, ISO Certification, and other training requirements.
• Tracks and maintains data for reporting metrics and KPIs.
• Coordinates/delegates activities for local shipping team; including but not limited to scheduling pick-ups/deliveries, verifying and keeping records of incoming and outgoing shipments, asset tagging, preparing items for US and International shipments in partnership with Global Trade Compliance, determining shipping priorities, work assignments, shipping methods required to meet shipping schedules, utilizing knowledge of shipping procedures, routes and rates.
• Interacts with employees and program liaisons regularly to communicate, update, gather feedback, and monitor status of relevant procedures (e-waste, equipment staging, etc.)
• Helps prepare correspondence, reports, standard operating procedures, and safety manuals. 
• Supports NetApp's Asset Recovery program for the Midwest region.
• Local point of escalation for shipping/receiving questions.
• Operates lift trucks, pallet jacks, stretch wrap banders, and other mechanical packaging equipment as required.
• Conducts inspections of incoming shipments and documents (photo/written)/completes paperwork for damaged goods.
• Ability to use key software including UPS ShipExec and Bear River; as well as follow all mail/package handling and security practices.
• Ensures dock/job safety practices are aligned with OSHA and NetApp Standards. 
• Performs other duties as assigned. 

Education & Experience

• High School Diploma/approved GED; Bachelor's Degree preferred but not required
• Minimum 5 years of experience in Shipping & Receiving/Distribution operations preferred
• Strong customer service skills, written/verbal communication skills, and decision-making ability
• Knowledge of regulatory compliance of hazardous and non-hazardous materials both domestic and international
• Proficiency with Microsoft Office programs and proficiency with Oracle or similar ERP systems.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. 

 

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

 

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 
 
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings program