Registration Services Associate - 525255

Pay Grade/Pay Range:  Minimum: $16.63 - Midpoint: $19.95 (Hourly N3)

Department/Organization: 209403 - Registration Services

Normal Work Schedule: Varies with business

Job Summary: The Registration Services Associate provides registration support.

Additional Department Summary: Provides registration support for the Office of Teaching Innovation and Digital Education programs. Provides customer support. Utilizes the registration system to provide services to a customer base with various backgrounds and experiences (students, businesses, government agencies, individuals, association members, etc.). Provides registration services to internal and external customers. Manages customer information. Prepares registration materials for academic credit and continuing education units, and running ad-hoc reports as needed. Performs a variety of computing administration, data entry/management and technical troubleshooting in accordance with established departmental procedures.

Required Minimum Qualifications: High school diploma or GED.

Additional Required Department Minimum Qualifications: Requires some overnight travel on evenings and weekends, both in-state and out-of-state.

Skills and Knowledge: Proficiency in MS Office applications including Outlook, MS Word and Excel. Strong organizational and planning skills. Ability to prioritize and multi-task in a fast-paced environment. Excellent customer service skills. Excellent written and verbal communication skills and interpersonal skills. Ability to work well within a team and share responsibilities with others. Strong attention to detail, analytical skills. Ability to problem-solve in a technical environment. Ability to learn new software and technology. Ability to lift or carry boxes up to 30 lbs.

Preferred Qualifications: Experience with digital records systems in an educational or business environment. Experience with handling financial payments and other transactions. PCI compliance and computer-based registration systems experience.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. "EEO is the Law" Poster