Medical Assistant Adult Apprenticeship

It's more than a career, it's a calling

WI-SSM Health Dean Medical Group South Madison Campus

Worker Type:

Regular

Job Highlights:

Join SSM Health's Medical Assistant Registered Apprenticeship Program! In partnership with Madison College and the Wisconsin Department of Workforce Development Bureau of Apprenticeship Standards, this program is open to both current employees and external candidates. Apprentices will receive paid on-the-job training with SSM Health, as well as paid instruction throughout the apprenticeship. The 18-month program includes 3 semesters of coursework and 2000 hours on-the-job training.

Essential Interpersonal Skills for Success in the Medical Assistant Registered Apprenticeship Program 

To excel in the Medical Assistant Registered Apprenticeship Program, candidates should possess strong interpersonal skills. Key skills include providing compassionate patient care, effective communication abilities, and excellent customer service. Team collaboration is crucial for working effectively with healthcare providers, while problem-solving skills help address patient concerns. Adaptability ensures flexibility in learning and applying new techniques, contributing to a positive healthcare experience. 

Start your journey towards a rewarding career in healthcare today! 

Job Summary:

Creates an environment that is customer focused and professional by providing support to nursing and patient support team.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Routinely assists provider with patient exams, prepares exam rooms for specific procedures and assists with specific procedures. Accurately maintains appropriate log books and may monitor pharmaceutical sample cabinets for outdates.
• Maintains patient medical record by verifying patient information upon each visit including: first/last name, date of birth, address, insurance information, and guarantor, filing/scanning all documents into the correct patient's medical record and in the proper location, and providing new patients with required registration forms for completion.
• Aids in the care of the patient by notifying patients of normal test results, lab orders, returning patient phone calls, scheduling patients for testing, procedures, prescription refills, and referral appointments in a timely manner.  Administers medications safely and accurately with supervision.
• Collects clinical information correctly by interviewing patient at each visit and recording in medical record, preparing reports for provider to review, collecting clinical information from agencies, referring providers, hospital department, and properly documenting in medical record.
• Routinely services patients by supplying correct information to insurance companies, maintaining confidentiality of patient information at all times, and releasing patient information only if appropriate consent is obtained.
• Performs clinical duties by obtaining vital signs and accurately documenting in medical records, collecting and processing specimens, and depending on ministry, performing phlebotomy skills as indicated by completion of training and competency.
• Maintains exam rooms by cleaning and stocking rooms as necessary, ordering supplies, preparing non-disposable instruments for sterilization.
• Schedules patient appointments/rescheduling and cancelling appointments as necessary. Processes incoming phone calls, by ans