17737- Family Support Worker

General Information

Salary £33,275 Working Pattern Full Time Vacancy Approach External Location Durham Region North East Closing Date 02-Jun-2026 Business Unit Durham Post Type Permanent Civil Service Grade EO Number of jobs available 1 Reserve List 12 Months Job ID 17737

Descriptions & requirements

Job description

The job holder will be responsible for coordinating visits maintaining the essential link between the establishment, prisoners and their families, ensuring the visit is enjoyable for the prisoner and their family and the visits area is maintained including a variety of refreshments for families available during the visit. 

This is a non-operational job with no line management responsibilities. This role is rotational. 

The job holder will be required to carry out the following responsibilities, activities and duties: 

• Manage the visitors’ centre ensuring visitors are made aware of all services available to them with clear guidance / protocols in line with HMPPS policies. 
• Lead in the resettlement pathway “Families and Children, ” delivering marriage courses, family support groups and assist with opening channels of communicat