CNB Bank, Information Technology Product Management

Description

The IT Product Management position is a technology leader who manages the Bank’s software applications and IT focused projects, from planning and implementation to ongoing maintenance and optimization, ensuring they align with business goals and run efficiently. Key responsibilities include overseeing upgrades, monitoring performance, managing software budgets and vendor relationships, and coordinating development and support teams. This role requires a blend of technical expertise in software and systems, project management skills, and strong leadership and communication abilities. 

Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

KEY RESPONSIBILITIES

• Strategic Planning: Developing and executing strategies for IT initiatives and policies, evaluating new software solutions, and staying updated on emerging technologies. 
• Team & Project Leadership: Coordinating and directing technical personnel, managing IT projects, and ensuring teams meet customer service requests. 
• Budget & Vendor Management: Managing financial budgets for IT applications, including cost control, and overseeing relationships and contracts with third-party vendors. 
• Application Management: Overseeing the entire lifecycle of software applications, from selection, implementation, and configuration to ongoing support and eventual retirement. 
• Performance & Monitoring: Establishing performance standards, monitoring application performance, and troubleshooting issues to improve efficiency and reduce downtime. 
• System Integration: Ensuring that new software integrates smoothly with existing systems and adheres to security and integrity standards. 

ATTITUDES

Build positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating:

• Respect: Be respectful during all interactions, both internal and external.
• Client Focus: Work with Vendors and internal staff to create the best possible experience for all.
• Inclusion: Follow all polices and procedures on inclusivity.

BEHAVIORS

Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating:

• Leadership: Lead by example and train the next generation.  
• Integrity: Be a shining example to others.
• Collaboration: Be the glue that binds the project members into one team.
• Volunteerism: Strive to serve the community as much as possible.

COMPETENCIES

Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating:

• Accountability: Take ownership of your area and make it great.
• Innovation: Research and explore new technologies.
• Professionalism: Always remain professional, even if no one is watching.

SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES

Continuing education is essential. Use of internal and external learning tools is required to stay current in the IT field is required.

Requirements

QUALIFICATIONS, EDUCATION, & EXPERIENCE

To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A background screening will be conducted. 

College degree in the field of computer science, systems administration, business administration, or relevant major, or with 4+ years comparable work experience. Banking support experience preferred. 

• LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak optimally both one-on-one and before groups. Ability to communicate with clients and to establish relationships at all levels in the organization effectively.
• TECHNOLOGY SKILLS: Must be a forward-thinking analytical problem solver, with the ability to prioritize and understand technological and business operational tasks. Having a solid understanding of project management and software development, application lifecycle management, system design, and